At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. The Program Manager – Field Inventory and Business Operations is the point of contact and coordinator of multiple stakeholders among the country’s commercial teams as well as the Supply Chain organization and the customer care teams. This position plays a pivotal role in the execution of Cardiac Rhythm Management (CRM) strategies and ensures operational excellence and future growth for the entire organization.
The Program Manager for Field Inventory and Business Operations is part of the Business Operations team of the Cardiac Rhythm Management (CRM - Annual Revenue ~$1.1B) operating unit for Western Europe (WE) which endeavours to drive Western European actions to help in achieving our operational excellence strategic pillar, especially in field Inventory and business product distribution. As part of the HQ team, the roles include:
• Drive daily execution of achieving field inventory and SOGL (Scrap-Obsolescence-Gain & Loss) targets and ensure operational governance of processes
• Propose and coordinate process optimization initiatives related to field inventory and product distribution
• Be the champion in Analytics and actionable insights and tools for the commercial organization
Responsibilities may include the following and other duties may be assigned:
- Ensure appropriate follow-up on Field Inventory monitoring in collaboration with Field Governance teams and Country Business Operations
- Collaborate with supply chain, warehouse & field inventory teams and customer service to ensure there are clear processes and roles & responsibilities, in relation to supply, delivery performance, inventory health and SOGL (Scrap-Obsolescence-Gain & Loss), order/invoice handling, and monitor and follow-up results
- Establish annual Field Inventory targets in collaboration with country business teams and value stream
- Partner with supply chain to provide relevant inputs on Total (warehouse + field) inventory for purposes of AOP target and Rolling Forecast, monitor inventory health & SOGL performance and achieve AOP targets
- Partner with relevant stakeholders on Forward Stocking Locations (FSLs) and local warehouses in countries, to optimize inventory, SOGL and operating expenses.
- Support Business Operations Manager with regular report out, analysis and presentations on results, drivers of variance to targets / forecast and make recommendations to achieve/ exceed inventory and SOGL targets
- Lead initiatives for product distribution inventory optimization, improving inventory health and process improvement initiatives; where required, collaborate with Business Operations, Supply Chain, Value stream and Customer care to ensure end to end thinking & execution.
- Represent CRM in Field Inventory Analytics deployment and promote adoption of advanced analytics tool
Required Knowledge and Experience:
- Bachelor’s degree plus 10+ years’ experience or Master Degree plus 7+ years of experience, in manufacturing with international presence in regulated markets
- Area of studies: Engineering, Business Administration, Economics or Supply and Logistic Management
- Experience in driving cost optimization initiatives in multiple countries together with practical knowledge of process improvement techniques thanks to strong analytical skills. Knowledge of by Power BI, Tableau etc. is a distinctive advantage
- Fluency in English. Any other European language is an advantage
- Adept at presentations to different levels of audience from C-Levels to commercial teams as well as Excellent interpersonal skills and the ability to work with multiple stakeholders with proven ability to effectively communicate (written and verbal) at all levels in an organization
- Project / program management track records able to develop a strategy as well as drive execution
- Demonstrated skills for problem solving and issue handling being proactive and service oriented.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
