At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
＜Position Title＞ Principal Customer Marketing Specialist (NM @ Tokyo)
＜Working Location＞ Shinagawa HQ
＜About OU＞
Medtronic pioneered the field of neuromodulation with groundbreaking innovations, including the first deep brain stimulation (DBS) system for movement disorders. More than 40 years later, we continue to push the boundaries of innovation, constantly challenging ourselves to disrupt the markets we created. By advancing science with bold thinking and collaboration, we bring together the right expertise to engineer groundbreaking therapies and technologies that transform patient care.
＜Main Responsibilities＞
Are you ready to play a key role to help patients live a fuller life in the medical technology field? Do you thrive working in a competitive environment? Are you driven by results? The Global Neuromodulation Customer Marketing team may be the place for you. As Customer Marketing specialist for our Neuromodulation business with a focus on Spinal cord stimulation, you will be responsible for building and executing the value proposition for our target customer audience, from developing insights to designing the end-to-end customer experience.
If you are passionate about a career with direct impact on Medtronic’s mission of alleviating pain, restoring health, and extending life, we hope you consider this role.
Your responsibilities include the following:
Support field activities including customer dinners and presentations or any other targeted support requests.
Provide product or informational overviews to customers in support of a contract or tender.
Develop strategy for local events including conferences, trade shows, conventions, and physician events and/or programs (including sponsored and non-sponsored customer events).
Coordinate with medical education (MedEd) and professional relations for local events (sponsored and non-sponsored) and assist in both preparation and execution.
Localize marketing programs (including product launches, Market development activities) through partnerships with local stakeholders (e.g. sales, health economics, …).
Disseminate and assist on execution of competitive response strategies.
Establish deep expertise on the target customer segment.
Share findings from voice-of-customer data with rest of the business.
Analyze voice-of-customer data, monitor customer loyalty, drive new engagement opportunities, and identify, support customer advocates.
Lead nurturing through targeted engagement.
Assist in quarterly plan of action (QPOA) and customer targeting.
Ensure field and inside sales team is well equipped to execute marketing tactics.
Manage competitive intelligence by monitoring the competitive landscape and communicate current and anticipated future competitive activities to the organization.
Complete analytics to support marketing function, such as development and maintenance of market models, market scenario planning, and other ad hoc requests.
＜Must Haves＞
Job Experience
Bachelors degree and + 3 years working in product marketing OR Masters Degree and 5+ years relevant experience in the field of neuromodulation.
Track record of driving results in marketing capacity.
Demonstrated achievement of business and marketing goals.
Sales orientation or exposure to working with direct sales organizations.
Skill / Knowledge
Native Japanese and fluent in English, both speaking and writing.
Good verbal and written communication skills.
Strong project management skills, organized and detailed oriented; know how to manage multiple priorities and projects with short timelines.
Competency
Demonstrated strong discipline in execution; driven by exceeding results.
Ability to develop and expand relationships with key physicians, and Medtronic personnel in order to achieve business objectives.
Education
＜Working Style＞
Benefits
At Medtronic, we believe that the success of the company and the growth of our employees go hand in hand. We offer comprehensive benefits and compensation programs designed to enhance the financial, physical, and mental well-being of each employee.
Up to 360,000 yen per year in childcare subsidies
Six weeks of leave for family members who require nursing care or for adoption
Babysitter and nursery school matching services
Career development, including mentor programs and e-learning
Internal career network to support women's advancement
Employee stock purchase program etc.
Others
＜Allowances＞
＜Holidays＞
＜Vacation＞
Annual paid leave, sick leave, menstrual leave, maternity leave, etc.
＜Working Hours＞
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
