At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Are you a creative, forward-thinking professional looking to make a real impact in Canadian healthcare? Medtronic Canada is seeking a Senior Principal Healthcare Consultant to design and deploy consulting services, digital health solutions, and data-driven strategies that accelerate access, build capacity and find efficiencies to transform patient care. In this role, you’ll collaborate with industry leaders, challenge conventional approaches, and deliver innovative solutions that address some of Canada’s most pressing healthcare challenges.
MAIN PURPOSE OF JOB
• The Senior Consultant, optimized operations, improve patient access and operational capacity and efficiency, and deliver sustained performance outcomes.
• In collaboration with the team, the Senior Consultant, Optimization will partner with clients to help them co-design, implement and sustain strategic initiatives through:
o Clinical operational service delivery reviews and redesign
o Health services planning and workforce optimization
o Clinical Process Redesign across the care continuum
o Data analytics and targeted optimization / modelling for health system planning and operations improvement o Lean and Six Sigma projects, programs, and transformational activities to drive quality improvement, financial savings and operational excellence
• Provide Healthcare Service/Solution Consultancy, oversees consulting projects that involve strategy development, organizational restructuring and management of the business to maximize efficiencies.
• Works with senior management of companies to determine long-term goals by analyzing the client's business and making recommendations for changes and improvements.
• Utilize change management techniques to engage stakeholders and attain buy-in of the program.
• Train, coach and mentor team members to promote knowledge transfer and shared learning to drive expertise in operational optimization and excellence.
• Generate clear proof points of the value for the program.
• Responsible for reporting complaints and Adverse Drug Reactions (ADR)
CAREER STREAM:
Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
DIFFERENTIATING FACTORS:
Autonomy: Recognized master in professional discipline. Works independently to implement strategic goals and establish operational plans for job area. Assignments are often selfinitiated. Determines and pursues courses of action necessary to obtain desired results.
Organizational Impact: Strongly influences the design of new products, processes, standards, or operational plans based on business strategy with a significant impact on functional results. Implements strategic goals established by functional leadership. Changes or may establish operational plans for job area with long-range impact on results.
Innovation and Complexity: Faces problems that span a wide range of difficulty and unique issues across functions and / or businesses which may cause redirection. Develops solutions to unique issues Improves upon existing processes and systems using significant conceptualizing, reasoning and interpretation.
Communication and Influence: Interacts with internal and external customers and vendors at various levels, including executive leadership, on significant matters. Conducts briefings with senior leaders within the job function. Negotiates with others to reach understanding or agreement
Leadership and Talent Management: Frequently provides guidance, coaching and training to other employees. Typically manages large, moderately complex initiatives of strategic importance to the organization, involving large cross-functional teams.
Required Knowledge and Experience: Requires mastery level knowledge of specialty area and working knowledge of several other areas, typically obtained through advanced education combined with experience. May have deep knowledge of project management. Requires a Baccalaureate degree and minimum of 10 years of relevant experience, or advanced degree with a minimum of 8 years of relevant experience.
REQUIRED QUALIFICATIONS
Lean Six Sigma Green or Black belt
KNOWLEDGE/EDUCATION
• Bachelor’s degree, or;
• Advanced degree.
• Lean Six Sigma Black Belt
JOB EXPERIENCE
• Minimum of 10 years of relevant experience, with a bachelor's degree, or;
• Minimum of 8 years of relevant experience, with an advanced degree.
SKILLS/COMPETENCIES
• Proven track record in driving end to end transformations: from analysis to
implementation
• Relationship building / customer engagement skills
• Project / program management skills in healthcare
• Problem-solving skills
• Change management expertise and experience
• Superior communication and presentation skills
• Team-orientation and collaborative mindset
• Superior facilitation skills
• Fluency in English and French
DESIRED/PREFERRED QUALIFICATIONS
Relevant degree in nursing, healthcare, medicine, engineering....
...service delivery models and trends and quality improvement in health
Project management certfication
KNOWLEDGE/EDUCATION
• Relevant degree in nursing, healthcare, medicine, engineering, medicine, healthcare, life sciences, or business field
• Strong knowledge of the Canadian Healthcare system, including health system design, and service delivery model, trends and quality improvement in health Project management certfication
JOB EXPERIENCE
• Demonstrable experience over 5 years including relevant experience in consulting
• Demonstrated ability to operate from idea generation, strategy development through
detailed analysis, execution and results delivery •
• Successful utilization of change management techniques
• Experience dealing with hospitals’ clinical leaders, staff, and C-suite/Sr.
Management/stakeholders
SKILLS/COMPETENCIES
• Strong and demonstrable project management skills: planning & coordinating, communicating & influencing, relationship building, achieving milestones, resolving issues, and managing risks.
• Ability to integrate a team and coach it to continuously improve their performance.
• Actively look for best practices, new techniques and tools and build plans and guide actions for implementation in its daily job.
• Strong analytical skills and working knowledge of analytics platforms
• Digital transformation, health IT systems
PHYSICAL JOB REQUIREMENTS
• Some travel will be required based on client projects
• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here