Windows Engineering Lead:
Merck USA

Merck USA
Branchburg New Jersey
Requisition ID: SER001468

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck’s Information Technology organization partners with colleagues across the business to help serve our patients and customers around the world. Ours is a high energy team of dynamic, innovative individuals dedicated to advancing Merck’s contribution to global medical innovation by leveraging information and technology to efficiently advance the business by driving revenue and productivity.  


We have an opportunity available for an Engineering Windows Lead to join our IT team. The role is responsible for the enhancement and engineering of the enterprise Windows/x86 platform that supports Merck’s core business. The Engineering Windows Lead acts as the ultimate source of technical knowledge about the platform, and influences its direction as a technical architect. In this role, the Engineering Windows Lead drives technical strategy and provides leadership for the Windows Server and x86 platforms.

The nature of the position requires strong leadership, technical and communication skills. The incumbent will ensure that all system documentation, tools and processes are applied in accordance with company policies.

We’re looking for a mature, technically skilled person, who can come up with innovative ideas, own them, and see them come to life in our IT infrastructure. The ideal candidate will have a software defined mindset with experience in platform as a service and infrastructure as a service.



  • Bachelor’s degree or commensurate experience


  •  Lead project teams focused on engineering work.
    o Participate in discussions with stakeholders over Infrastructure incidents and issue resolution processes
    o Escalate issues and concerns to upper management for review and action
    o Participate in various cadence meetings to drive Operational Excellence
    o Drive platform roadmaps with the development of new engineering releases for Windows, x86 and Hardware standards
    o Drive process improvements through the use of automation
    o Drive innovation with thought leadership and technical expertise in the Windows, virtualization and x86 hardware space
    • Minimum of 7 years relevant Systems Administration Experience in Microsoft Windows related Infrastructure
    o Windows Server Operating System versions (2003/2008/2012/2016)
    o Server hardware design and configuration, OS and core server application configurations, systems capacity planning, maintenance and deep technical troubleshooting.
    o Windows Operating System configuration. Group policy, testing and troubleshooting.
    o Systems Administrator and troubleshooting experience with Windows Servers Operating Systems on physical and virtual server.
    o Experience deploying, patching and maintaining Windows operating systems in an enterprise environment.
    o Experience with Microsoft Deployment Toolkit and related technologies.
    o Knowledge working with rack mount and blade x86 hardware components (DL380 G9, G10 etc.)
    o Creating technical roadmaps, patching and security strategies, developing security and auditing tools.
    o Knowledge of Cloud technology integration including Amazon and Azure.
    o Windows Server Licensing, Active Directory Group Policy Objects, Windows Profiles (Local, Roaming, Mandatory), Windows Logon Scripts, Windows Registry, NTSF file system.
    o Knowledge of networking protocols and components.
    o Windows security, hardening and fortificaion skills.
    Relevant Experience and working knowledge in the following
    o Experience with converged and hyperconverged infrastructure is an advantage
    o Automation of server provisioning, decommissioning and other support tasks. Use of VMWare vRealize automation tool or similar software.
    o Understanding of project planning mechanisms (i.e., project scope, labor and resource cost estimates) and scheduling.
    o Working knowledge of how engineering functions collaborate and integrate holistically with other IT areas to contribute to seamless delivery of business-focused technical solutions.
    o Experience with ITIL, Remedy, CMDB, Change Control process
    o Support server hardware, OS and core server application configurations, systems capacity planning, server maintenance, troubleshooting issues escalated from off shore team.

  • Strong analytical and reasoning abilities. Mindset that enables solving complex problems in a fast-paced environment while delivering on service promises.
  •  Able to lead small teams and move forward projects independently with minimal direction.
  • Possess strong negotiation skills; demonstrated ability to influence and negotiate.
  • Able to manage multiple initiatives at one time. Comfortable performing multifaceted projects in conjunction with normal activities in a demanding, fast-paced work environment.
  • Able to maintain both a short and long term vision around business trends and strategies.
  • Able to contribute to the development of current and future service delivery offerings to support the overall client relationship needs.
  • Exercises sound, prudent and ethical business judgment at all times.
  • Understands cross-cultural business practices; demonstrates a sensitivity and awareness to other people and culture. Possess ability to build rapport with a diverse workforce in multicultural settings.
  • Can think big picture and also demonstrate an ability to be detail oriented; anticipate and know when to get into the details when presenting/discussing material.
  • Tactical, as well as strategic thinking and creative problem solving.
  • Ability to collaborate with others.
  • Good negotiation and presentation skills.
  • Fluent in English, in both oral and written communication.

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 


If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].


Search Firm Representatives Please Read Carefully: 

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.


Visa sponsorship is not available for this position.


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Job: Service Delivery/Management
Other Locations:
Employee Status: Regular
Travel: Yes, 10 % of the Time
Number of Openings:
Shift (if applicable):
Hazardous Materials:
Company Trade Name: Merck
Basic Qualifications