Transplant Services Assistant:
Centura Health

Centura Health
Denver Colorado

Located in central Denver’s historic Washington Park residential neighborhood, associates at Porter Adventist Hospital enjoy beautiful surroundings, leading technology, outstanding leadership and easy access to everything great central Denver has to offer.   As a full-service Magnet® designated, 368-bed acute-care referral center specializing in behavioral health, cancer care, joint replacement, spinal care, advanced robotic surgery and organ transplantation, Porter Adventist Hospital treats some of the region’s most complex medical cases and surgery patients.  Our Heart and Vascular Institute is the first and only program in Colorado to receive full Heart Failure Accreditation status from the Society of Cardiovascular Patient Care. We have also received numerous awards and honors including: The Healthgrades Patient Safety Excellence Award (2014); top 50th orthopedic program ranking by U.S. News & World Report with high performing honors in eight specialties (2014); an “A” rating from the Leapfrog Group for Patient Safety (2014), as well as many others.  The Porter tradition of blending science and spirit began more than 75 years ago by Denver businessman Henry Porter with his generous donation after he experienced care at a Seventh Day Adventist Facility in CA and sought to bring that same philosophy of care to Denver. If you are ready for a career where the work you do truly transcends the walls of a hospital, we invite you to learn more at:


Job Description/Job Posting ID: 121977

Recruiter Contact: Amy Donnelly ([email protected])

Clinic/Department: 7416 PAH KIDNEY PROCUREMENT 


Schedule: This is a full-time position requiring 40 hours per week

Shift: Days

Position Summary

Provides administrative support and customer service support to the Transplant department and program to facilitate quality patient care. Receives, greets and provides appropriate directions for patients, families, visitors, physicians, ancillary personnel and vendors in a friendly, helpful and courteous manner. Performs clerical and reception duties including answering multiple phone lines, taking messages, and triaging calls. Assists patients with scheduling tests and retrieves reports. Coordinates, retrieves and communicates patient information including diagnostic and lab results to physicians, staff, and other departments. Prepares patients for clinic including rooming patient, taking vital signs and assisting with order requests. Prepares patient charts and maintains database for patient presentations. Assists nursing with UNOS form requirements.

Minimum Education Requirements

  • High School Diploma or GED

  • Completion of a Medical Assistant or Nursing Assistant program

Minimum Experience Requirements

  • One year of experience in a healthcare setting

  • Previous CNA and Medical Assistant experience

  • Knowledge of medical terminology

  • Strong interpersonal and analytical skills

  • Must be detail oriented

  • Ability to work independently

  • Excellent communication (both written and oral) skills

  • Basic computer skills


  • Certificate of competition from a Medical Assistant program or current Colorado CNA licensure

  • Current Basic Life Support (BLS) from American Heart Association

Position Duties (essential functions denoted with an * )

  • Greets patients, family members, physicians, staff and vendors.*

  • Answers incoming call promptly in a pleasant, helpful manner. Triages incoming calls and obtains accurate and appropriate information for messages. Delivers messages in a timely manner. *

  • Communicates with other departments as needed to facilitate efficient patient care.*

  • Maintains adequate office supplies and coordinates office machine maintenance.*

  • Performs routine clerical functions including copying, filing, and material distribution.  *

  • Assembles patient packets and forms.*

  • Rooms patients for clinic visits and takes vital signs.  *

  • Assist with submitting orders diagnostic/lab tests and prescriptions accurately and in a timely manner within scope of practice; prioritizes and coordinates activities. *

  • Coordinates with other departments (e.g. dietary, perfusion, x-ray, ultrasound, ECG, Respiratory) in providing efficient patient care by obtaining necessary reports, films, etc.*

  • Assists patients with scheduling tests and retrieving test results.  *

  • Schedules procedures in an effective manner.  *

  • Makes sound judgment in scheduling procedures taking into consideration the procedure and the patient’s dialysis schedule.*

  • Assists with coordinating and managing outreach clinic trips for the transplant team including arranging charter air service. *

  • Acts as a resource for the outreach clinic sites and the transplant team for scheduling patients to be seen by the transplant team.*

  • Travels to outreach clinics with physicians as requested to assist with the clinic as necessary.*

  • Maintains current patient record to ensure availability of accurate patient information and facilitate quality care.*

  • Maintains thorough and confidential patient charts and records. *

  • Assists in the maintenance of UNOS forms and data collection*

  • Performs data entry and generates reports as requested.  *

  • Participates in personal, professional and program development by attending department in-services, meetings and trainings. *

  • Assists in training new staff; acts as a resource for co-workers.  *

  • Actively participates in quality improvement initiatives.  *

  • Adapts to rapidly changing technologies, policies, regulations, census and staffing through priority setting and flexibility.*

  • Demonstrates effective time management and is proactive in prioritizing workload and meeting productivity requirements.*

Physical Requirements

Light Work - exert/lift up to 20 lbs. force occasionally, and/or up to 10 lbs. frequently

Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V. 

Basic Qualifications