Description
Surgical Device/Medical Science Liaison
Position Overview
The Surgical Device Liaison will be a member of an outstanding technical team and be
the primary conduit for surgical technical information to and from the clinical
environment including the operating room and clinic. The Surgical Device Liaison will be
responsible for all aspects of Investigator and clinical staff training, certification and
product device technical support to ensure optimal patient outcomes. The Surgical
Device Liaison may contribute to clinical development programs on multiple levels as an
integral member. The Surgical Device Liaison is a credible scientific partner who as
needed will be responsible for providing clinical information related to disease states
and the appropriate utilization of Genentech medicines (approved and pipeline).
Key Responsibilities/Accountabilities
In this position, you will be primarily accountable to consistently and effectively:
Provide master level device and surgical training, education and ongoing
support to investigators and clinical staff on the use and application of Port
Delivery System (PDS) technology to the highest ethical and professional
standards and in accordance with guidelines and direction.
Work with company and clinical sites to support clinical trials involving Roche
drug delivery device(s).
Work with engineering, clinical and device teams to develop quality resources
and knowledge assessment tools for the training of physicians and clinical
support staff.
Collect and internally communicate technical surgical information and feedback
from clinical investigators.
Continuously increase knowledge of new developments within the assigned
market as well as company developments in order to function as a subject
matter expert.
Ability to travel 70-80% of the time (may be 3-4 days/week within US)
Operational activities:
Support and instruct the Investigator, operating room and clinical staff through inperson Operating Room attendance at implant, refill-exchange and explant
procedures for the surgical device.
Provide remote and on-site support and training of surgical staff during the use of
the device/system.
Prepare and communicate to manager on a timely and regular basis:
o Summary of field activities.
o Input on travel, budget and other resource requirements.
Manage travel schedule and remote support capabilities
Identify needs as they arise, propose solutions and complete special projects.
Strategy/Planning:
Build and cultivate important working relationships:
o Externally with assigned clinical sites and staff in order to support Phase I,
II, III & IIIb studies
o Internally, with cross-functional partners, such as Medical Science
Liaisons, Product Development, Clinical Operations, Device Development,
Research and Early Development teams, or other Medical Affairs groups.
Evaluate, review and propose revisions to protocols in support of the
development of the assigned drug delivery device(s).
Serve as the technical expert of site feasibility assessment for clinical trials
involving the assigned drug delivery device(s)
Qualifications:
Advanced Clinical/Science Degree preferred (e.g., MD, PharmD, PhD, MSN, NP, PA
etc.). BSN, COA, COT and COMT with extensive clinical and industry experience may
be considered. Previous industry based Surgical/MSL experience is preferred.
Knowledge
Be proficient in GCP (Good Clinical Practice), Adverse Event reporting and ICH
(International Conference on Harmonization of Technical Requirements for
Registration of Pharmaceuticals for Human Use).
Able to interact professionally and effectively with customers, physicians, nurses
and other medical staff
Familiarity with managed care, health economics, healthcare reimbursement and
the distribution channels relevant to pharmaceutical/biotechnology organizations
Required Experience
Minimum of 5 years related work experience (surgical and/or clinical setting or industry
experience)
Prior experience in an ophthalmic Surgical setting is preferred
2 years of Ophthalmology therapeutic area experience (either in industry or another
related setting) is preferred
Skills
Outstanding ability and desire to teach, demonstrated by possessing selfconfidence and effectiveness with a wide variety of student types
Maintain all necessary certifications and hospital vendor credentialing including,
but not limited to:
o HIPAA Certification
o Blood Borne pathogen
o Infection Control and Aseptic Technique
o Fire Safety
o Individual Institutional Requirements
Able to interact professionally and effectively with customers, physicians, nurses
and other medical staff
Able to work independently from a remote environment
Excellent attention to detail, possessing good organizational and time
management skills
Computer skills necessary to generate reports, presentations, spreadsheets, etc.
Ability to communicate clearly and concisely in written and verbal
communications
Outstanding organizational and time management skills; proven abilities to
manage multiple, often complex and sometimes competing objectives, goals and
other priorities to effective and efficient conclusion
Proven track record of meeting or exceeding objectives and goals
Learning mindset, open to training and becoming an expert across customer
types or multiple therapeutic areas
Highly motivated and flexible team player with focus on the success of others