Supv/Patient Accounting:
Atrium Health

Atrium Health
Charlotte North Carolina

Job Req ID: 182770

Position Number: 00042295

Employment Type: Full Time

Shift: Day

Shift Details: Monday-Friday, 1st shift

Standard Hours: 40.00

Department Name: Patient Accounting

Location: Continuing Care Services

Location Details:  4425 Golf Acres Drive

Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit



Job Summary
Manages the billing, processing and collections of the department; oversees refund processing and month-end reconciliations to the General Ledger. Responsible for coordinating the activity of personnel in the assigned area.

Essential Functions
  • Assists with hiring, training, annual performance appraisals, and disciplinary action (if necessary) for all assigned employees.
  • Reviews assignments and delegates tasks to appropriate personnel. Monitors performance to ensure accuracy and timeliness of completion.
  • Coordinates as a liaison within department, third parties, consultants, and/or patients. Delegates necessary assignments to appropriate personnel. Prepares appropriate denials for refunds to third party payers.
  • Manages refund processing to include approving refunds within approved amounts, reviewing letter requests for refunds, timely processing of review of refund and offsets to the HCFM/BHIS System.'
  • Maintains records of Reconciliations to the Refund/Transfer Clearing as well as the quarterly refund Reports to the State in-house yearly and to storage for 7 years.
  • Prepares the Refund and Transfer Clearing Reconciliations in a timely manner each month end. Ensures corrections are made appropriately. Assists with reports for the department.
  • Demonstrates sound judgment and discretion relating to efficient operation of departmental functions.
Physical Requirements
Work in fast-paced office environment with numerous interruptions. Work requires good concentration, detail-oriented, and ability to make sound decision at rapid pace. This position requires long periods of sitting throughout the day. Must be physically able to move around the office daily and often, as well as move to other facility offices both on-site and off-site. Must be able to lift up to 10 pounds. Must be able to reach and bend on a moderate level.

Education, Experience and Certifications
High School Diploma or GED required; Bachelors Degree preferred. Patient Accounting experience required.


At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.


As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.


Posting Notes: Not Applicable

Carolinas HealthCare System is an EOE/AA Employer

Basic Qualifications