Sr. Account Manager, Specialty Pharmacy:
Giant Eagle

1551981599
Giant Eagle
Bedford Massachusetts
Pharmaceutical
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Description

Job Summary

As a Senior Specialty Rx Account Manager, you will develop new business prospects and grow existing customers to meet assigned revenue and prescription growth objectives. You will also manage effective sales initiatives for Giant Eagle Specialty Pharmacy services for assigned disease state(s) in an assigned geographic region.

Job Description

  • Experience Required: 1 to 3 years with knowledge of principles/methods for promoting services (i.e. marketing strategy and tactics, sales techniques, etc.)
  • Experience Desired: Prior specialty pharmacy or specialty pharmaceutical experience
  • Education Required: Bachelors Degree
  • Travel Required: Regional - Daily, More than 50%

Job Responsibilities

  • Grow revenue and prescription count to meet and exceed quarterly quota objectives by expanding services in Giant Eagle Specialty Pharmacy's existing physician network.
  • Understand customer needs and introduce new offerings to demonstrate how Giant Eagle Specialty Pharmacy services benefit the physicians' patients and office operations.
  • Grow revenue and prescription count to meet and exceed quarterly quota objectives by identifying new prospective opportunities, developing new relationships and demonstrating Giant Eagle Specialty Pharmacy's capabilities to win services in new physician offices.
  • Coordinate team selling by effectively positioning and engaging Giant Eagle Specialty Pharmacy resources (disease specialists, patient care advocates, pharmacists, management, etc.) in your assigned region to differentiate our service offerings with prospective new customers and grow your assigned existing customer base.
  • Sell Giant Eagle Specialty Pharmacy's services based on analyses of customers' needs, knowledge of current operations, technical knowledge and service capabilities. Effectively position Giant Eagle's capability versus competition as applicable.
  • Build and maintain 100% customer satisfaction. Notify management in advance when you feel customer satisfaction may be at risk.
  • Understand competitive offerings and monitor competitive threats in your assigned region. Report competitive information to management. Take effective action to retain/grow business by displacing competition.
  • Establish and maintain constructive and cooperative industry relationships. Collaborate with other industry representatives (pharmaceutical sales, community organizations, foundations, etc.) that are active in your region.
  • Be knowledgeable about pharmaceutical manufacturers' offerings to be able to demonstrate expertise and application to Giant Eagle Specialty Pharmacy's services.
  • Add value by effectively conveying useful industry and legislative information to assist (or train) clinicians and service physicians to improve office operations.
  • Record daily activity and assure that CRM information (contacts, call activity, competition, etc.) is updated and accurate. Maintain historical customer records and databases for team use and future reference.
  • Identify prospective customers by developing leads from existing clients, participating in industry organizations and clubs, attending trade shows or conferences and promoting business through physician referrals.
  • Be knowledgeable of insurance plan offerings/regulations and medication options to be able to demonstrate expertise and application to Giant Eagle Specialty Pharmacy's services.
  • Collaborate with colleagues to exchange information such as selling strategies and marketing information.
  • Provide exemplary customer service by continuously assessing customer needs, meeting quality standards for service and evaluating customer satisfaction. Escalate any concerns to management before issues result in dissatisfaction.
  • Act as an organizational representative of Giant Eagle. Understand and comply with Giant Eagle's corporate standards and policies.
  • Create and continuously update an effective regional coverage plan that prioritizes your efforts and results in meeting/exceeding all assigned quota objectives. The plan will be used as a daily guide and periodically reviewed by senior management.

About Us

At Giant Eagle Inc., we're more than just food, fuel and convenience. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us the one of the top work places for jobs in the the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo's, our grocery Stores through our Corporate home office we are working together to put food on shopper's tables' and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.