Solutions Specialist I:

Philadelphia Pennsylvania

Location: LOC_MAIN-Main Hospital 

Req ID: 94693

Shift: Days

Employment Status: Regular - Full Time 

Job Summary

The Supply Chain Solution Specialist I is responsible for supporting in the management of critical supply chain systems and business functions in conjunction with Supply Chain Leadership and other supply chain staff.  The Supply Chain Specialist I is responsible for implementing process improvements, reporting solutions, documentation of processes and the execution of special projects in conjunction with the Supply Chain Solutions Specialist II.


The Supply Chain Specialist I is responsible all aspects of the management of the system and works closely with the other Supply Chain teams, which utilize the systems, and the IS organization which supports the back end integration and technical aspects behind the solutions.

Job Responsibilities


  • Assists in the development of Supply Chain process improvements and systems including the ERP, eProcurement, Carousel, Point of Use, Sterile Processing system, @chop and peripheral systems.
  • Leads small to medium projects for process and systems improvement
  • Develops requirements and functional design documentation for the implementation of new systems features
  • Develops and supports analytics solutions in conjunction with customers and other Central Service Team members
  • Maintains systems documentation and related process flows related to systems functionality
  • Coordinates with the Education Lead to develop and maintain appropriate training materials
  • Troubleshoot operational issues within systems and processes in support of operational teams
  • Participate in continuous improvement process converting systems issues or business need in to solutions
  • Collaborates in the development and maintenance of SOPs for operational areas
  • Works with the customer service team on communication and knowledge base
  • Provides operational metrics for Supply Chain teams

Required Licenses, Certifications, Registrations

Required Education and Experience

Required Education:

  • High School Diploma/GED


Required Experience:

  • Three (3) years of experience in the functional management of Supply Chain Systems

Preferred Education, Experience & Cert/Lic

Preferred Education:

  • Bachelor’s degree in supply chain, business or related field

Additional Technical Requirements

  • Ability to lead small to medium projects including a diverse set of individuals
  • Strong analytical and data skills
  • Ability to trouble shoot and problem solve both technical and process issues
  • Excellent written and verbal capabilities
  • Strong Process Knowledge in the areas which the systems support
  • Ability to work autonomously and create recommendations for Supply Chain Leader related to systems
  • Strong project management capabilities
  • Knowledge of supply chain systems, such as ERP, point of use, business intelligence required. 
  • Experience in the maintenance and administration of Software Solutions in desirable.  Specific knowledge and experience with Coupa, WorkDay or Qlikview highly preferred
  • Ability to document business requirements and business processes effectively
  • Ability to translate business requirement into technology solutions, with support from IT as needed
  • Experience in Data Analytics Techniques and Reporting Languages, such as SQL, preferred.

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products.

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146