Social Worker MSW/Evng/ST:
Carolinas HealthCare System

Carolinas HealthCare System
Charlotte North Carolina

Job Req ID: 156664

Position Number: 00147888

Employment Type: Full Time

Shift: Variable/On Call

Shift Details:

Standard Hours: 40.00

Department Name: Clinical Case Management

Location: Carolinas Medical Center

Location Details: 

Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit



Job Summary
Provides education and support services to patients, families, and staff; assesses needs, plans, coordinates and evaluates services of patients with the goal of equipping and empowering individuals and their families.

Essential Functions



  • Plans for the care management of targeted populations.
  • Works with the CHS clinical team to provide information and education to patients and their social support on available community resources.
  • Maintains knowledge of community agencies and community resources for referrals and care partnerships and utilizes these to meet patient needs.
  • Interviews, assesses needs, and refers patients/families to resources for social, emotional, or financial assistance when appropriate and serves as a patient advocate to help in the decision making process. Assists and facilitates the multidisciplinary team in understanding and integrating these aspects into the plan of care.
  • Reports suspected cases of child and/or adult abuse/neglect/exploitation. Serves as liaison between providers, care setting, patient/patients social support system and Department of Social Services during evaluation/investigation.
  • Utilizes advanced conflict resolution skills to identify problems, recommend solutions and work toward resolution
  • Performs other duties and responsibilities as assigned and within time frame specified
Physical Requirements
Works in an office type setting, extensive walking throughout the facility. Prolonged periods of sitting reviewing medical records, documentation. Repetitive wrist motion and occasional lifting of 10-20 pounds. Requires frequent verbal and written communication in English. Intact sight and hearing with or without assistive devices is required. Must be able to handle a fast paced environment, moving independently from one location to another.

Education, Experience and Certifications
Masters degree in Social Work from a program accredited by the Council on Social Work Education required. Minimum of one year hospital/health-related experience preferred. Designation as a Licensed Clinical Social Worker (LCSW), Certified Master Social Worker (CMSW), or a certification in case management is preferred. Case Management certifications for MSWs include: Accredited Case Manager (ACM); Certified Social Work Case Manager (CSWCM); Certified Case Manager (CCM); or Certification for Case Managers (CMC). Must adhere to the National Association of Social Workers Code of Ethics.





At Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.


As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.


Posting Notes: Not Applicable

Carolinas HealthCare System is an EOE/AA Employer

Basic Qualifications