Social Worker Midtown & Desoto (West Cancer Center) Job:
Methodist Le Bonheur Healthcare

Methodist Le Bonheur Healthcare
Germantown Tennessee


This position provides assistance to patients and families in identifying social, emotional, environmental and financial needs.  The position will address these needs as a direct resource, or as a referral agent, that educates and connects the individuals with available resources and services within the Clinic or community.  Work is performed under the general direction of the Vice President, Clinical Services.

Education/Experience/Licensure Licensed & Masters Social Work Degree Strongly Preferred

Bachelor’s degree from four-year college or university; OR four to five years related experience and/or training; OR equivalent combination of education and experience in Social Work.  Experience in Oncology or a Healthcare setting preferred.


Knowledge of the following areas is beneficial:  Oncology disease processes and its effects on patients and families; insurance, state and federal, regulations and resources specific to oncology; social work theory, crisis intervention and individual/group/family therapy.  Must have excellent organization and follow-up skills; excellent verbal and written communication skills; excellent problem-solving skills; ability to organize and prioritize work assignments; ability to handle multiple priorities in a fast-paced environment; ability to analyze situations and respond in a timely manner; ability to participate in multi-functional teams; ability to establish and maintain effective working relationships within The West Clinic and Methodist Healthcare System. Must be proficient in computer applications including word processing and e-mail.  Additional hours may be required.

Key Job Responsibilities

  • Gathers and assesses information regarding the patient’s physical needs, mental status, family support, financial resources, and potential barriers to care.
  • Coordinates clinic, community or governmental resources based on patient needs.
  • Develops a personalized plan which identifies and addresses patient’s needs - in coordination with patient care support team, care providers and the patient.
  • Conducts psychosocial assessments of patients and families and develops plans to address needs.
  • Provides direct interventions to patients and their family/caregivers to address their emotional, social and environmental needs.
  • Remains current on available resources in community and governmental agencies.
  • Provides psycho/social support to patient and family.
  • Acts as advocate for patient and family.
  • Maintains appropriate documentation and statistical data.
  • Respects the dignity and confidentiality of patients.
  • Maintains a good attendance record and reports on-time for work.
  • Maintains a professional attitude and appearance.
  • Possesses good communication skills that lend to a team-oriented work environment.
  • Attends staff meetings as scheduled.
  • Interfaces with Physicians and Nurses concerning psycho/social health issues and patient/family interaction. Also interfaces with community for various community programs.
  • Some travel may be required.
  • Performs other duties as assigned.

Physical Requirements

  • Typical clinical environment with moderate noise level.
  • Ability to walk, sit and use hand/wrist, stoop or crouch, talk, hear, see for extended periods of time.
  • Ability to read, analyze, and interpret financial reports, government regulations, common scientific and technical journals and legal documents. 
  • Ability to respond verbally and in writing to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, large employee groups, and/or public groups.
  • Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, fractions and decimals.  Ability to compute rate, ratio, and percent and to interpret bar graphs.
  • Ability to lift up to 10lbs.

Basic Qualifications