Site Engagement Manager:

Atlanta Georgia

About the Company

UCB is a global biopharmaceutical company, with a focus on neurology and immunology.

Our business is strong. Total revenue grew to €4.2 billion in 2016. We are more than 7,700 people in all four corners of the globe, inspired by patients and driven by science.

Looking ahead, we have a solid platform for continuous growth with our core products Cimzia®, Vimpat®, Neupro®, Keppra® and Briviact®, and we are preparing the launch of a potential medicine to help patients with osteoporosis. At the same time, we are very excited about the progress in our early research pipeline.


About the Career Opportunity




As a Site Engagement Manager, you will provide operational expertise to sites through ownership/management of the Site Enagement Strategy to ensure the enagement of highly motivated clinical investigators, which enables UCB to maximize efficient and timely deliver of UCB's clinical trials. 


The scope of this role includes:


  • Define and implement strategies for engaging clinical sites and investigators. 
  • Characterize and understand the attributes of a good clinical site versus a poor performing site
  • Engage clinical sites to develop build, and maintain relationships with investigators/staff to ensure continued performance and capitalize on site expertise
  • Evaluate, screen and develop high quality investigative sites to support UCB’s clinical development programs.
  • Ensure collaboration with key internal & external stakeholders, as well as third party vendors.
  • Ensure industry best practices consistent with all applicable guidelines and regulations.
  • Identify business improvement opportunities that overall enhance GCSO’s site engagement capabilities with the guidance of the Head of Site and Patient Solutions (SPS). 


Additionally, as the Site Engagement Manager, you will...


  • Develop, communicate, and execute Site Engagement Strategy/Plan working closely with the UCB Clinical Team and key internal stake holders throughout the life cycle of UCB clinical trials. 
  • Support UCB clinical team in coordinating and executing site engagement activities by understanding the competitive landscape, capturing trial hurdles and using motivational tactics to ensure timely delivery of UCB trials.
  • Engage, evaluate and develop a global network of high performing sites through coordinated, consistent interactions using multiple communication channels to create awareness of UCB and its activities thereby increasing their desire to partner with UCB
  • Develop & maintain relationships with site engagement organisations; assist in identification of high performing sites and key opinion leaders that can contribute to UCB forums, boards and/or discussions.
  • Act as point of escalation for UCB sites offering a different vantage point and conduit for communication to the UCB clinical team, internal stakeholders, SPI Partners and third party vendors.
  • Single point of contact for institutions to resolve business process barriers.
  • Assist sites with enrolment barriers by reinforcing protocol specific site recruitment plans.
  • Communicate regularly with global Site Engagement Team and work collaboratively to share information, insights, and experiences with team and key internal stakeholders/customers
  • Support assigned studies from a regional and cultural perspective & support study teams with quality related visits as needed.
  • Work with strategic partners to ensure alignment on systems and processes for identifying and engaging sites
  • Ensure appropriate engagement and communication with internal stakeholders regarding SPS site visits and related activities
  • Interact/train new investigators to work on UCB clinical trials
  • Develop partnerships (institutions and key investigator relationships)
  • Attend key therapeutic trainings/meetings and/or industry trainings.


Our ideal candidate possesses:


  • Bachelor’s degree
  • A minimum of 5 years of experience in the Pharmaceutical, Biotechnology, and/or CRO industry is required with a preference towards individuals who have experience in site engagement or an investigator facing role (e.g. clinical project manager, study director/coordinator, clinical research associate, patient/site engagement companies).

  • Proven track record of success on cross-functional projects in a global environment.

  • Good working knowledge of GCP guidelines in different regions


Why you should consider your next career with UCB…


Are you entrepreneurial with passionate flair? At UCB that means you are "entreprenate". Are you caring and scientific? For UCB you're "carentific". Blending your talents to push the boundaries of what is possible for patients - that's what it means to work for UCB.  Discover your talent blend here:


Join us to unlock innovation and set new standards that improve patients' lives!  Apply today and lend your bend to the UCB mix!


Basic Qualifications