Centura Health

Centura Health
Lakewood Colorado

Centura Health Physician Group (CHPG) offers providers a true opportunity to live their calling to care while experiencing the support of a built-in comprehensive network, vast resources, professional growth, trusted leadership, generous benefits and an amazing quality of life with locations that span Colorado and into Western Kansas. CHPG is proud to connect providers and consumers through state-of-the-art technology, clinical resources and professional expertise to help people live healthier. Our coordinated services represent a full continuum of care – from preventive and early diagnoses to leading-edge treatment and life-saving critical care. CHPG’s ability to deliver better health care value is the direct result of combining the best clinical tools, shared resources and medical expertise with a patient-centered approach that emphasizes Centura Health’s mission and commitment to quality, compassion and service.



RECRUITER: Hailey Meseraull -

CLINIC: Centura Health Physician Group (CHPG) Aspen Ridge ENT



Occasional travel to other sites to meet the needs of the clinic may be required.

Position Summary

Responsible for receiving phone calls and fax requests to schedule patients for outpatient tests. Complete pre-registration of scheduled patients, and ensure a valid provider order is obtained.

Minimum Education Requirements

  • High School Diploma or GED required

Minimum Experience Requirements

  • 1 year previous Patient Scheduling or Patient Access experience preferred

  • Office experience in a healthcare environment, medical terminology, knowledge of CPT/ICD-9 codes, ability to multitask and prioritization skills.

Position Duties (essential functions denoted with an * )


  • Maintains scheduling system: ensures schedule is up-to-date with no conflicting appointments.*

  • Maintains a pre-registration accuracy rate within the departmental guideline.*

  • Demonstrates the importance of quality and integrity of captured patient information with regards to patient confidentiality.*

  • Demonstrates a working knowledge of medical insurances and the financial responsibility for the patient. Check insurance eligibility.*


  • Accurately Schedules patient exams in a timely and professional manner.*

  • Responsible for all incoming lines, handles numerous specialty calls, initiates calls to providers.*

  • Has accurate knowledge of all outpatient tests.*

  • Give instructions on all tests, especially those that require a special prep.*

  • Performs pre-registration process through timely, accurate, and courteous completion of patient clinical and financial data by telephone.*

  • Maintains the established pre-registration standards.*

  • Educates patient prior to arrival on directions to hospital and internal departments, patient portion, registration process, and any documentation needed.*

Physical Requirements

  • Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)


Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V. 

Basic Qualifications