RxClinical Programs Pharmacy Technician Representative 2:

Glendale Arizona

The Clinical Programs Pharmacy Technician 2 integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The Clinical Programs Pharmacy Technician 2 performs varied activities and moderately complexadministrative/operational/customersupport assignments. Performs computations. Typically works on semi-routine assignments.


The Clinical Programs Pharmacy Technician 2 make outbound calls to Humana members, educate members on alternative medications and opportunities for cost saving, and helping our members to maximize their benefits and get the most from their Humana insurance. Drives health awareness with patients through Rx Education and targeted quarterly campaigns. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Required Qualifications

High School Diploma or equivalent

Must have an active Pharmacy Technician License in Arizona

Certified Pharmacy Technician

Excellent communication skills both written and verbal

Applied knowledge of insurance processing, customer service or call center processes and practices

Preferred Qualifications

Associate's degree or equivalent work experience

Experience in mail order and/or retail pharmacy setting

Ability to speak both English and Spanish fluently

Scheduled Weekly Hours

Basic Qualifications