Description
RETAIL PHARMACY MANAGER
REPORTS TO: BOARD OF DIRECTORS
JOB SUMMARY
Directs and coordinates activities and functions of the assigned pharmacy through personal effort and cooperation of supportive subordinate managers, while performing the duties of a Licensed Pharmacist.
ESSENTIAL FUNCTIONS
? Maintain a positive friendly attitude while working in a fast paced environment.
? Retain customer through superior customer service.
? Accountability and oversight on all financial aspects of the Retail Pharmacy.
? Monitors all assigned Pharmacy staff to observe employee's demeanor, technical accuracy, and conformity to company policies.
? Performs reviews and disciplines assigned pharmacy staff.
? Studies and standardizes procedures to improve efficiency of subordinates.
? Assists in determining work procedures and expedites workflow.
? Reviews prescriptions issued by the Physician, or other authorized prescriber to assure accuracy.
? Directs Pharmacy workers engaged in mixing, packaging, and labeling pharmaceuticals.
? Perform immunizations per collaborative practice agreement or physician order.
? Perform Mediation Therapy Management.
? Monitors Errors and Complaints.
? Maintains harmony among staff and resolves grievances.
? Adequately communicates company directives to all assigned personnel.
? Answer phones.
? Answers questions and provides information to Pharmacy customers on drug interactions, side effects, dosage, and storage of Pharmaceuticals.
? Maintains established procedures concerning quality assurance, security of controlled substances, and disposal of drugs designated as hazardous waste.
? Enters data such as patient, prescribed medication and cost, to maintain pharmacy files, charge system, and inventory.
? Assays medications to determine identity, purity, and strength.
? Instructs interns and other personnel on matters pertaining to the pharmacy.
? Communicates with and treats company's customers of various ages.
? Maintain customer confidentiality at all times as required by HIPAA.
? Serves on and contributes to Advisory Team meetings.
? Participates in traditional and e-learning programs.
? Participates in Improvement of Operational Performance (IOP) activities.
? Works effectively with other company employees, mangers, and departments.
? Comply with all State and Federal Laws and Regulations.
? Perform all job functions with Company Mission, Vision, and Goal Statements in mind.
JOB REQUIREMENTS AND QUALIFICATIONS
? Bachelor's Degree or higher from an accredited college or University in Pharmacy
? Active and in Good Standing Washington Pharmacist License and Active and in good standing Immunization Certification
? Must demonstrate proficiency, productivity, and effective time management while working independently in a fast paced environment with minimal supervision.
? Must demonstrate proficient ability to foster professional working relationships utilizing strong interpersonal and communication skills organization-wide.
? Must demonstrate the ability to quickly acquire knowledge of Company program structure and pharmacy policies and procedures.
? Guide Pharmacy Technicians and Assistants to maintain legal boundaries and productivity.
? Must demonstrate proficient ability to understand, apply, and interpret an extensive array of information, variables, and instruction where only limited standardization exists to define problems, collect data, establish facts, and draw conclusions.
? Must demonstrate proficient ability to apply mathematical concepts such as basic algebra and geometry to such tasks as discounts, interest, portions, percentages, area, circumference, and volume to practical situations.
? Must demonstrate practical knowledge of computers, word processing software, inventory software, billing software, system software, and products applicable to the industry. Additionally, must demonstrate the ability to quickly and proficiently learn to use any other technology tools as required for completing job tasks.
? Must demonstrate the ability to analyze and interpret general business periodicals, professional references, technical procedures, and/or governmental regulations and effectively present and debate any assortment of the information relevant to the assigned pharmacy.
? Must be able to work regularly scheduled shifts between the hours of Monday - Friday 8am-6pm and Saturday 9am-5pm. At times a flexible adjusted work schedule, as needed.
? Must demonstrate the abilities to work in a standard office setting, this may include but is not limited to: having the stamina to frequently stand for extended periods of time; maintaining focus despite interruptions; walking and lifting and/or moving up to ten (10) pounds; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the phone; manual dexterity to perform job functions. Occasionally will be required to lift and/or move up to fifty (50) pounds.
OTHER INFORMATION
This job description has been identified as having potential risk of occupational exposure to hazardous chemicals, blood, or other potentially infectious materials. During performance of some job duties it may be required that the following personal protective equipment be worn: Eye and Face Protection; Gowns, Aprons, and Other Body Clothing; N95 Respirator
NOTICE
The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. I have reviewed this information and understand and accept these responsibilities. Any questions regarding the responsibilities of this position were addressed and resolved before signing.
Valid and in Good Standing Washington State Pharmacist License
PI
