Registered Nurse Liaison, Full Time, Provider Relations, Holy Family Medical Center, Des Plaine:
Presence Health

Presence Health
Des Plaines Illinois

Requisition ID: 46520

Location: Presence Holy Family Med Ctr

Location Address:
100 North River Road, Des Plaines, IL  60016 United States (US)


Daily Hours: 8
Standard Hours: 40
Employment Status: Full-time 
Employment Type: Regular 
Shift: Day



The Registered Nurse Liaison assesses the clinical status of patient referrals, evaluates patient needs, serves as an education resource for the hospitals and healthcare professionals, and assists the referring and accepting institutions in addressing needs of specific patients. The Registered Nurse Liaison is accountable for relationship building in their territory in order to meet census goals.  Monitoring activity through call logs and profiling of customers is key for this position.


  1. Completes pre-admission assessments to determine patient clinical status and appropriateness for admission.
  2. Provides marketing to referral sources including nurse case managers, social workers, physicians, discharge planners and relevant clinical staff involved in the care and discharge of patients.
  3. Manages and maintains an assigned territory. Educates and builds relationships within the territory to promote strong working relationships. 
  4. Provides program education to referral sources to ensure appropriate referrals.
  5. Maintains weekly call logs of  liaison activity.  Maintains customer profiles within assigned territories. Uses sales techniques such as cold calling and contact planning.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience                                                              

Graduate of an accredited nursing program required. Three years of related work experience required.


Bachelor’s degree in Nursing preferred. Experience within critical care, trauma, or other specialty setting is preferred. Marketing experience preferred. 


Computer Skills                                                          

Intermediate level computer skills in Microsoft Word and Excel required. Familiar with electronic clinical documentation.


Certificates, Licenses, Registrations

Registered Nurse with a current Illinois License required. Valid driver’s license and proof of valid auto insurance required.



Business Unit: Presence Holy Family Med Cntr


EOE of Minorities/Females/Vets/Disability

Basic Qualifications