Description
Pharmacist Float (Westfield, IN)
POSITION SUMMARY
- Create an outstanding customer experience by embracing the Customer 1st strategy and inspire associates to deliver excellent customer service.
- Establish and maintain a safe, clean environment that encourages our customers to return.
- Achieve sales and profit goals established for the department, control all established quality assurance standards and expenses and properly schedule and staff technicians to meet the needs of the business.
- Monitor all functions, duties and activities for the department.
- Demonstrate the company' s core values of respect, honesty, integrity, diversity, inclusion and safety.
ESSENTIAL JOB FUNCTIONS
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- Fulfill customers' prescription needs while concentrating on the accuracy of every prescription filled
- Provide patient counseling and pharmaceutical care to customers
- Ensure pharmacies comply with all local, state and federal laws (including HIPAA)
- Maintain a professional image through personal appearance, conduct and attitude and the physical condition of the pharmacy. Adhere to pharmacy standards and enforce company dress standards
- Achieve a thorough knowledge of the trade area, its customers and its competition
- Create a positive pharmacy department image through strong service, friendliness and cooperativeness with customers, associates and outside vendors
- Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policy
- Maintain proper records, inventory and security on all scheduled drugs (i.e., controlled substances-narcotics)
- Follow procedures for handling pharmacy products from authorized sources with Peyton being the primary source
- Ensure all accuracy tools, including the accuracy scanner and 24-hour post dispensing audit report, are utilized appropriately
- Establish/maintain all record keeping practices necessary for legal compliance, Kroger policies, accounting policies and other requested reports.
- Maintain a clean, neat work area, including work counters, shelves, floors and the customer counter to present a professional, sanitary, organized image to customers.
- Ensure all product returns are handled in a timely fashion and per company policy
- Maintain all equipment (e.g., computers, printers, accuracy scanners and cash registers) to ensure it remains in working condition.
- Maintain and organize all policy manuals, reference books, state laws and required equipment and verify that all staff is knowledgeable of their use
- Maintain proper signing (e.g., store hours, counseling sign, services signs, pharmacists' photographs and names, and all other signs requested) in all areas necessary
- Make a strong and continuous effort to broaden personal knowledge and pharmacy skills
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
PUTS THE CUSTOMER FIRST: Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers' expectations, gains customers' trust and respect.
COMMUNICATES EFFECTIVELY AND CANDIDLY: Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
ACHIEVES RESULTS THROUGH TEAMWORK: Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
LEADS THROUGH POSITIVE INFLUENCE: Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.
COACHES AND DEVELOPS OTHERS: Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
LEADS CHANGE AND INNOVATION: Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
EXECUTES WITH EXCELLENCE: Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
PROVIDES CLEAR AND STRATEGIC DIRECTION: Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
SAFETY AWARENESS: Identifying and correcting conditions that affect employee safety; upholding safety standards.
MINIMUM POSITION QUALIFICATIONS
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- Bachelor' s Degree in pharmacy (PharmD preferred)
- Current state pharmacist licensure in good standing
- Effective oral/written communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Ability to handle stressful situations
DESIRED PREVIOUS JOB EXPERIENCE/EDUCATION
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- 1 year of retail experience
- Second language (speaking, reading, and/or writing)
POTENTIAL CAREER PATH FROM THIS POSITION
