Description
Mission Statement: Through skilled and devoted team members, Broulim's will provide the highest levels of Guest Service, Quality, and Value in a clean, enjoyable environment, thereby ensuring profitability and growth.
Vision Statement: Broulim's Fresh Foods will always strive to be the best Independent Grocer in our communities.
Broulim's Absolutes: fundamental practices that align our actions to our Mission and Vision Statements
Positive Attitude
Guest Courtesy
Work Quality
Punctuality & Attendance
Adherence to Policy
Teamwork
Honesty & Integrity
Work Quantity
Appearance & Neatness
Goal Achievement
Essential Job Duties and Responsibilities
* Comply with all company policies, programs, and directives as specified by your manager and in the Team Member Manual.
* Participate in orientation, certification, on-line training, and continued training ensuring you have the opportunity to be successful.
* Participate in setting and achieving goals to further your skills and engagement at time of your Evaluation.
* Create a friendly environment by greeting guests at the drop off counter.
* Be responsible to answer the pharmacy telephone for all incoming calls, in a friendly professional manner
* Receive patient information such as birth date, known allergies, insurance, insurance changes, coupons and or secondary billing, etc.
* Set a priority of when prescriptions need to be finished.
* Responsible to receive inbound electronic, faxed, and drop-off new or refill prescriptions.
* Know origin code of prescription whether it be phoned in, faxed in, electronically received or handwritten.
* Electronically send prescription information to filling station technician.
* Check adjudication errors and correct them. If there is a DUR (Drug Utilization Review) please inform the Pharmacist on duty.
* You will also be expected to maintain essential house cleaning such as keeping cabinets, shelves, floor, and restrooms.
* Reduce shrink by watching for shoplifting by team members or guests, taking care to not damage product, always have a receipt attached to your personal purchases, and take only the allotted amount of time for your breaks.
* Make accurate count of product using counting tray with spatula or scales.
* When needed tend to drive up window.
* Be responsible to keep work space clean by promptly returning drugs to correct inventory location.
* Be responsible for accurate reordering of inventory as needed.
* Retrieve prescription and correctly process it through the system.
* Performs other duties as assigned or needed.
Position Requirements
To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity and guest service. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Desired knowledge, skills and abilities
1. Ability to read, interpret and apply common sense understanding to instructions, policies and procedures either written or oral.
2. Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with guests and team members.
3. Ability to accept constructive review and be accountable for one's own success.
4. Must have ability to work weekends, evenings, and holidays.
5. Must possess integrity, a positive attitude, be mission driven, and be self-directed with a shared passion for Broulim's Mission.
6. Education: High School diploma or general education degree (GED); or related job experience and / or training are required.
7. Certificates / Licenses: PTCB certification needed in order to be a certified technician.
8. Minimum Age:18
8. Experience: None required previous pharmacy experience preferred.
9. Computer: Basic computer skills preferred.
10. Basic math skills required: Basic math skills required.
11. Physical / Sensory Demands: the work environment characteristics described here are representative of those an associated encounters while performing the essential functions of this job.
Work is generally performed in a safe and comfortable store environment with the possibility of infrequent exposure to cold conditions.
Occasional 0%-25%
Regularly 25%-75%
Constantly over 75%
Standing
x
Walking
x
Carrying
x
Color Vision
x
Climbing Step Stool & Ladder
x
Hearing
x
Talking
x
Speaking / Articulation
x
Prolonged Sitting
x
Driving a Motorized Vehicle
x
Manual Dexterity - Hand / Finger Coordination
x
Grasping / Squeezing
x
Kneeling
x
Crawling
x
Balancing
X
Sustained Bending
x
Operating Foot Controls
x
Crouching
x
Pushing / Pulling
x
Repetitive Motion
x
Typing
x
Mousing
x
Feeling
x
Overhead Reaching (while lifting)
x
Floor to Shoulder Lift
x
Waist to Shoulder Lift
x
Overhead Lift
x
Lifting
* under 25 lbs.
x
* 25 lbs. to 50 lbs.
x
* over 51 lbs.
x
