217863 - Pharmacy Technician - Ruidoso, OR - 13 Week Contract Sigma Healthcare Staffing is currently looking for a Pharmacy Technician to work at our facility in Ruidoso.
EMR Used: EPIC
Shift Information: 8 hours/varied
Responsibilities: - Supports Client's mission, vision, core values and customer service philosophy. Adheres to the Client Compliance Program, including following all regulatory and Client policy requirements. Assists pharmacists by working directly with physicians, physician offices, dialysis facilities, and other pharmacies to ensure that patients' medication profiles are accurately completed and that patients receive the necessary medication refills in a timely manner.
- Under the guidance of registered pharmacist, takes the appropriate actions to ensure the accuracy of patient medication files for enrolled or prospective patients and the accurate fulfillment of prescriptions for enrolled patients. Works primarily with patient medication prescriptions and with medication prescribers.
- After receipt of patient authorization, contacts physicians, physician offices, dialysis facilities, and other pharmacies regarding the accuracy and fulfillment of prescriptions for enrolled or prospective patients.
- Ensures that patient medication profiles are accurate and sent in a timely manner.
- Ensures that patient prescription needs are met in a timely manner.
- Speaks with physicians or nurses to verify correct information about a specific prescription.
- Regularly requests prescriptions and refills from physicians by telephone and/or facsimile. Follows up as necessary to ensure the timely receipt of new prescriptions.
- Contacts pharmacies to execute patient medication transfers to FreseniusRx.
- Collaborates with Patient Service Coordinator for all communication with patients regarding prescription issues or other identified anomalies pertaining to prescriptions. Ensures issues are resolved according to procedures escalating the more complex issues to supervisor as necessary.
- Enters, scans, and links prescription and patient data into Pharmacy Management System. Contacts appropriate parties or researches National Provider Identifier/Drug Enforcement Agency databases (NPI/DEA) when information is missing.
- Ensures the required level of customer service for patients by:
- Prioritizing and completing assigned tasks appropriately and in a timely manner.
- Transcribes verbal prescriptions phoned in by physicians and/or left on voicemail. Takes appropriate actions necessary to ensure accurate fulfillment of prescription(s).
- May perform intake duties and responsibilities which include but are not limited to:
- Acts as a primary liaison between clinics and provider (doctor) staff.
- Works system queue Pharmacy Management System to ensure documents processed in a timely fashion.
- Ensures patient Protected Health Information (PHI) is entered and updated correctly.
- Attaches all relevant documents to patient profile
- Transfers patient profiles between FreseniusRx pharmacy locations.
- Ensures accuracy with clinic locations, addresses, and contact information.
- Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
- Assist with various projects as assigned by direct supervisor.
- Other duties as assigned.
Requirements: - High School Diploma required; Associate's Degree desirable
- State Pharmacy Technician Certification required (where applicable)
- 1 yearrelated experience required
- Excellent customer service, communication, organizational and interpersonal skills required
- Understands the importance of, and demonstrates a customer service philosophy
- Excellent written and verbal communication skills
- Excellent organizational and analytical skills
- Detail oriented with the ability to enter information accurately on paper and into a database system
- Computer Skills
- Develops a working knowledge of pharmacy dispensing regulations, data systems, and billing practices and policies
- Develops a working knowledge of standard medical abbreviations and medical terminology
