Description
We are looking for a Pharmacy Operations Manager for the Pharmacy Department at Santa Rosa Memorial Hospital.
Location: Santa Rosa, CA
Work Schedule: Full time - 80 Biweekly Hours
Shift: 8-hour, Days
Job Summary:
The Pharmacy Manager is responsible and accountable for planning, developing, implementing, coordinating and managing the highest quality of pharmaceutical care services for their patients, clients and staff under the highest professional standards.
Essential Functions:
* Ensures that PSJH mission and core values are at the forefront of all activities. Promotes a safe environment of care and complies with all safety regulations through employee orientation, ongoing training, policy development, and appropriate documentation. Provides leadership for the designated team to promote and maintain high employee morale, engagement, and commitment to the organization during times of both stability and great change in healthcare. Helps support unity and change management through clear communication and performance.
* In collaboration with regional pharmacy and executive leadership, implements strategic plans and optimizes clinical and operational efficiency of pharmaceutical care services. Collaborates with regional pharmacy leaders, pharmacy staff, the medical staffs, nursing departments and leadership, quality assurance departments, administration, and other departments to identify and develop patient-oriented pharmaceutical care services and clinical pharmacy programs designed to improve safety, quality of care, efficiency, and promote cost savings. Serves as a role model for their staff through their attitude, behavior, and physical presence.
* Leadership representation for their ministry and the region on system and/or regional councils/workgroup for pharmacy and other disciplines (if applicable). Collects the opinions of the region as necessary to appropriately represent them on said councils/workgroup. Communicates to regional leaders and caregivers decisions made by the councils/workgroups. Ensures implementation of system and regional initiatives. Considers the impact of decisions on the overall function and quality of care provided by the ministry, the region, and the system. Will represent the pharmacy department on regional and or local ministry councils/workgroups.
* Provides financial stewardship for the pharmacy through developing and complying with the annual budget, maintaining an appropriate inventory in light of increasing drug costs and drug shortages, monitoring drug usage to reduce cost and maintain compliance with system initiatives and contracts, and optimizing staffing levels to meet appropriate benchmarks without compromising patient safety and quality of care. Ensures that equipment and facilities are maintained through capital and operational expenditures.
* Collaborates with the Patient Safety and Medication Safety and other teams to develop strategies for safe medication use that minimizes the potential for medication misadventure. Oversees the tracking, evaluation, and reporting of adverse drug events (medication errors and adverse drug reactions) within their ministry. Ensures compliance with the Joint Commission Medication Management Standards and National Patient Safety Goals related to Medication use. Shares issues and solutions with other leaders in the region and system.
* The manager is accountable to maintain compliance with appropriate laws and regulations through collaboration with system pharmacy, medical staff, pharmacy staff, nursing staff, quality assurance, and other departments. Those regulatory bodies include, but are not limited to, The Joint Commission, CMS, Board of Pharmacy, the DEA, State Dept. of Health, HRSA, and FDA. Compliance is maintained through audits, education, and policy implementation.
* Oversees and collaborates with system pharmacy, medical staff, pharmacy staff, quality assurance, nursing staffs and other departments to evaluate the quality of pharmaceutical care services. Helps ensure compliance with Clinical Quality Indicators including CMS Measures and The Joint Commission Medication Management Standards. Establishes and maintains pharmacy policies, procedures, requirements and standards in accordance with federal and state laws and standards of practice.
* Manages all aspects of daily pharmacy operations including but not limited to staffing, scheduling, purchasing, inventory management, medication procurement & distribution, medication safety, quality management, pharmacy information technology, and budgetary compliance. Provides necessary initial and ongoing training for caregivers so they can meet the operational goals of the department. Collaborate and oversees the investigational drug services.
* Manages the workforce by orientating and training the pharmacy staff, annually evaluating their performance, and communicating issues with HR or the respective HR business partner. Promotes an environment of diversity, justice, accountability, and compliance with employment laws, contractual agreements, and employment polices and procedures. Works closely with frontline caregivers and leadership to ensure caregiver engagement and satisfaction. Works on the development and implementation of a succession plan for the ministry.
* Provides planning, staffing, coordination, and supervision of clinical pharmacy activities. Implements clinical protocols, guidelines, and strong operational processes to provide safe, high quality care while reducing drug spend, waste, and clinical variation. Oversees pharmacy's involvement in clinical rounds and participation on multidisciplinary teams where applicable. When applicable, serves as the Residency Program Director and provide residents with an exceptional learning experience. Works with local education programs and pharmacy schools to promote the development of the pharmacy profession.
* Performs any other related duties as requested by the local, regional or system pharmacy leadership.
Skills:
* Personal values and ethics which are consistent with those of Providence.
* Understanding of pharmacy operations of pharmacy services
* Demonstrated skills in clear communication, team building, problem solving, sound decision-making, innovation and effective change management
* Demonstrated abilities to develop and implement contemporary clinical and operational pharmacy services
* Current knowledge of regulatory and accreditation standards
* Thorough understanding of the 340B program requirements (where applicable)
Minimum Position Requirements:
Education: Bachelor's Degree in Accredited college of Pharmacy, or PharmD in Pharmacy
Experience:
* 3 years Applicable pharmacy experience
* 2 years Leadership experience
Licenses/Certifications: Current Pharmacist License in the State of Practice
Preferred Position Qualifications:
Experience: 4 years Leadership experience
Providence St. Joseph Health (Providence) has worked for decades to improve health and quality of life in California's North Bay region, starting in Sonoma County, where the Sisters of St. Joseph of Orange opened the doors of Santa Rosa Memorial Hospital in 1950. Today, we continue the mission begun by the Sisters to those we serve through an integrated spectrum of primary, urgent, acute, outpatient, palliative care and regional referral services. Sonoma County facilities aligned with Providence include the 278-bed Santa Rosa Memorial Hospital, the region's only Level II trauma center. In addition, the 80-bed Petaluma Valley Hospital and 43-bed Healdsburg Hospital are secular (non-religious) affiliates of Providence. Our services also encompass three Urgent Care centers, Hospice of Petaluma, Memorial Hospice and North County Hospice, the Annadel Medical Group doing business as St. Joseph Health Medical Group, as well as the St. Joseph Home Care Network (post-acute care services). We act as a regional referral hub for outlying hospitals, while also providing outpatient behavioral health care, education to promote health and prevent chronic disease, rehabilitation, oral health care, community benefit programs, and more, all fostering health and quality of life throughout the area.
Providence provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Providence complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Positions specified as "on call/per diem" refers to employment consisting of shifts scheduled on as "as needed basis" to fill in for staff vacancies.
