Description
Date Posted:
January 03, 2022
Department:
Community Pharmacy Westhealth
Shift:
Day/Evening (United States of America)
Hours Per Week:
20
Union Contract:
Non-Union
Weekend Rotation:
Occasional
Job Summary:
Works as a member of the pharmacy team to deliver excellent customer service. As a primary point of face-to-face contact at the register, the assistant provides timely service, maintains the over-the-counter section and supports non-clinical, non-technician pharmacy operations.
Job Description:
Principle Responsibilities
* Performs customer service.
* Greet customers.
* Accurately accept payment, process credit card information and make change.
* Assists customers with questions.
* Performs inventory.
* Performs daily ordering.
* Performs inventory management.
* Uses wholesaler return programs and reverse distribution processes.
* Provides operational support.
* Maintains over-the-counter planograms.
* Supports non-technician related workflow duties.
* Performs daily cash control routines where needed.
* Ensures pharmacy environment is clean and free of clutter, safe, and presents a professional atmosphere.
* Other duties as assigned.
Job Requirements
* High School or GED required
* Less than 2 years of Customer Service experience preferred
Leadership Capabilities
* See the Big Picture: Know where we are going as an organization. Use sound judgement and critical thinking to make good decisions that support our mission.
* I know where Allina is going and how my role fits into this picture
* I capture important lessons and share them to foster innovation
* I am good at anticipating the implications of my decisions
* I understand and apply the disciplines of continuous improvement
* Inspire Greatness: Inspire others by connecting their purpose to the broader mission. Lead others through change and celebrate success.
* I help my team connect to the broader mission
* I see and fulfill my role in motivating the team around me
* I celebrate success and help my partners see what is possible with change
* I call out and address unexpected roadblocks or problems
* Foster Learning and Growth: Role model growth, ongoing development and self-care. Empower, coach and encourage others to be at their best selves.
* I role-model self-care and ongoing development
* I share my knowledge and coach others to foster growth and success
* I demonstrate enthusiasm for learning
* I candidly advocate for the resources I need
* I support my colleagues in their development and growth
* Deliver Excellence: Set and align clear goals, measure results, and continually improve safety, quality, experience, and innovation.
* I take ownership of outcomes and fulfillment of goals
* I facilitate adjustments to assure positive results
* I work with a sense of urgency, concern and determination
* I use well-grounded approaches to create sustainable solutions repeatedly
* I engage and foster improvements to impact safety, quality, and efficiency
* Succeed Together:Connect with others authentically. Recognize the value of each individual and seek diverse points of view. Collaborate to succeed together.
* I consider how decisions might impact my colleagues
* I am generous in my commitment to supporting the needs of my partners
* I respect others' opinions, praise good work and encourage all team members to be involved
* I seek common ground and work to create mutually beneficial outcomes
Functional Competencies
* Communication Skills: Able to communicate well in straight-forward situations.
Physical Demands
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently
Additional Job Description:
