Description
Overview:
For over 50 years, the HealthDirect team has been dedicated to the unique pharmacy needs of individuals residing in Long-Term Care (LTC) facilities such as nursing homes and assisted living facilities, as well as correctional facilities and group homes.". On a daily basis our team provides prescription medications, over-the-counter products, clinical consulting services, and specialty pharmacy services to more than 50,000 residents.
HealthDirect is a division of KPH Healthcare Services, a billion dollar, 100% employee owned provider of pharmaceutical and healthcare services. KPH is comprised of four divisions - Kinney Drugs, ProAct Inc., HealthDirect and Noble Health Services. The family of KPH Healthcare Services began with Kinney Drugs retail in 1903. All KPH family company values stem from Kinney's long-standing commitment to trust and community-minded health solutions.
As a team, HealthDirect has achieved significant growth. Over the past 6 years we have grown from four pharmacies in two states to 20 pharmacies across eight states. Our team has grown to over 900 employees and we are looking to add another - possibly you!
Scope of Responsibilities: Oversees operations of the Pharmacy department. Relies on experience and professional judgment to plan and accomplish assigned tasks and goals.
Job Summary: Responsible for the implementation and adherence to the HealthDirect Standard of Practice as it relates to the provision of the highest quality health care service to our customers.
Responsibilities:
Job Duties:
Follows the HealthDirect Standard of Practice to dispense prescriptions
Performs all quality assurance steps to insure a technically accurate prescription is dispensed. Reports dispensing incidents in a timely manner, in accordance with company guidelines
Follows all State and Federal regulations governing the practice of Pharmacy
Oversees the initial submission, resubmission and collection of all third party claims
Manages and balances the pharmacy inventory to ensure maximum turns while still remaining in-stock for customer needs.
Insures prescription files and other manual records are maintained in accordance with all state and federal guidelines
Insure outstanding customer service is exhibited by all employees at all times
Insure all loss Prevention policies are followed by all employees and report deviations from said policies to Loss Prevention
Oversees the maintenance of the pharmacy department to insure a clean and professional environment
Maintains and develops professional relationships with doctors and others in the health service professions
Maintains an awareness of developments in the Pharmacy and Health Care Services fields that relate to job responsibilities and integrates them into own practice
Maintains confidentiality regarding all patient information
Facilitates communication between professional staff and pharmacy personnel.
Work on-call schedule, where applicable
Interacts with Facility Manager in the appropriate completion of hiring practices, performance reviews and disciplinary actions of pharmacy department personnel.
Perform MTM, IMMR, short stay reviews, delivery at discharge, and other clinical functions to support consultant pharmacists and maintain compliance at customer locations.
Assists in meeting or exceeding budgetary sales guidelines and operating the pharmacy within said guidelines
Interface with various auditors and outside agencies, as needed
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned
Qualifications:
Education:
Minimum: BS or Pharm D degree in Pharmacy
Job Requirements:
Possess and maintain a valid State License and current registration to practice Pharmacy
Ability to stand/walk throughout majority of shift
Successful completion of a pre-employment and/or random drug screening test
Special Conditions of Employment:
Criminal background check and/or drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Required Training:
HIPPA Privacy Course
HIPPA Security Course
Fraud, Waste, and Abuse Course
HIPPA Privacy CE Mastery Exam
HIPPA Security CE Mastery Exam
Fraud, Waste, and Abuse CE Mastery Exam
Job Skills Required:
Strong customer service and communication skills
Strong Organizational skills
Basic keyboarding skills
Management Skills Required:
Customer Service: Must provide timely and accurate responses to all business associates and customers
Planning: Must develop effective plans, objectives and goals that achieve desired results in a timely manner
Organization: Must organize work in a systematic way, establish clear lines of responsibility, and delegate effectively
Communication: Must write and speak clearly and effectively at all levels, listen and be attentive to others
Decision Making: Gather, analyze data and make and/or implement effective decisions in a timely manner
Technology: Must use technology to its fullest potential to achieve department and corporate goals
Leadership Skills Required:
Leadership: Gains acceptance of ideas and accomplishes goals through subordinates, peers and teams
Personnel Development: Selects, trains, coaches and develops associates and teams for peak performance
Team Work: Must strengthen team performance by sharing information, establishing guidelines and celebrating success
Empowerment: Demonstrates positive and active ownership of one's responsibilities and fosters the same in others
Employee Relations: Provides and solicits constructive feedback, evaluates performance and takes corrective action
Behavioral Traits:
Intuitive/Open minded: Must be able to see opportunities, develop and implement creative solutions to complex problems
Achievement Drive/Commitment: Driven to achieve goals, objectives and results. Fosters a culture of continuous improvement
Positive/Supportive: Inspires and shows faith in others, builds a positive and supportive work environment
Flexibility: Ability to adapt to changing business needs. To balance multiple priorities and deliver under pressure
