Description
GENERAL SUMMARY/ OVERVIEW STATEMENT:
The Outpatient Pharmacist reports to the pharmacy manager for Boston, pharmacy coordinator for Revere and Waltham. Pharmacists are expected to be trained and cover shifts in all 3 pharmacies as needed. Pharmacists are responsible for supervising technicians and pharmacy interns. Pharmacists are expected to provide the highest level of pharmaceutical care to patients of MGH through excellent pharmacy stewardship, reliable and efficient systems and operations, and through collegial relationships and teamwork. Assures pharmacy is an integral part of the health-care delivery system and facilitates enhancement and expansion of pharmacy services/programs.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
The Pharmacist collaborates with and serves as a resource for nurses, physicians, and other clinicians who participate in the management of patients receiving care at MGH Outpatient Pharmacy, MGH, and its affiliated Health Centers. He/she is responsible for coordinating and delivering pharmacy services in compliance with all applicable policies, regulatory agency requirements and state and federal laws.
Job-Specific Responsibilities:
* Works with the pharmacy manager/coordinator to meet area specific goals and goals of the department
* Establishes collaborative pharmacist-patient relationships
* Ensures that all applicable Federal and State regulations are followed
* Participates in interviews for hiring personnel and interns
* Preceptor for pharmacy interns
* Participates in training and development for other pharmacists, technicians and interns
* Assures safe and accurate dispensing of medications
* Provides accurate verification of medications
* Performs effective drug utilization review
* Interprets, evaluates, and accurately processes prescriptions
* Identifies, mitigates, prevents, and documents problems with prescriptions
* Provides counseling to patients on the proper use of their medications, possible side effects and the role of prescribed medications in the overall therapeutic care plan
* Oversight of the prescription processing workflow including labeling and proper and safe storage of drugs
* Manages all queues in the pharmacy software system
* Monitors service performance metrics
* Accurately dispenses controlled substances in accordance with Massachusetts and Federal laws
* Participates in perpetual inventory of controlled substances
* Participates in biennial controlled substance inventories
* Participates in semi-annual and periodic inventory of all drugs
* Assists in daily cycle counts
* Maintains records in accordance with Massachusetts and Federal laws
* Assists staff with career ladder and staff development.
* Adheres to pharmacy policies and procedures
* Assists in developing new policies and procedures
* Coordinates and provides support to clinical student programs.
* Assists in the return of outdated medications to the reverse distributer
* Ensures the timely processing of return to stock medications
* Participates in Meds to Beds program
* Manages patient's adherence through Time my Meds
* Assists providers with prior-authorization, use of Cover My Meds if applicable
* Participates in direct patient care.
* Provides Medication Therapy Management
* Participates in naloxone training and dispensing
* Provides drug and drug related information to health care practitioners
* Maintains and manages pharmacy system and automation.
* Represents the pharmacy department in multidisciplinary committees as needed.
* Submits timely safety reports and provides follow up as needed
* Participates in ordering of supplies through the wholesaler, EBuy, standard register, Staples and other vendors as needed.
* Utilizes the MassPAT prescription monitoring program for appropriate controlled substance monitoring
* Troubleshoots issues that may occur with the automated dispensing robot
* Escalates issues to supervisors as needed
* Participates in Risk Evaluation and Mitigation Strategy (REMS) compliance and monitoring.
* Ability to make appropriate decisions, develop and complete follow-up actions
* Provides immunizations to patients
* Patient-focused interpersonal and communication skills.
* Provides excellent customer service to all patients and staff
* Respond to patients, co-workers, medical staff and other health care providers in a positive, professional and courteous manner
* Ability to provide compassionate care to patients
* Plays a pivotal role in the MGH culture of providing the right care at the right time in the right place
* Participates in quality improvement and error prevention strategies
SKILLS/ABILITIES/COMPETENCIES REQUIRED:
* Knowledge of contemporary outpatient pharmacy systems
* Knowledge of relevant Federal and State laws and regulations
* General clinical knowledge and expertise in traditional therapeutics and patient centered care
* Excellent comprehension of written policies and procedures
* Ability to make appropriate decisions, develop and complete follow-up actions
* Ability to motivate and direct staff
* Ability to interact constructively with supervisors, peers, and support personnel
* Effective interpersonal and communication skills (both written and oral)
* Attention to detail and organizational ability
* Effective writing skills
* Effective presentation skills
* Good prioritization skills
* Effective problem solving skills
* Ability to work under pressure
* Ability to meet deadlines
* Computer literacy
* English proficiency
LICENSES, CERTIFICATIONS, and/or REGISTRATIONS (if applicable):
Valid license to practice as a pharmacist in MA
Obtains CE credits needed for license renewal as required
EDUCATION:
BS degree in Pharmacy or PharmD degree required
EXPERIENCE:
* 3 years' experience
SUPERVISORY RESPONSIBILITY (if applicable):
* Pharmacy technicians-10 FTE
* Pharmacy Interns-2 FTE
FISCAL RESPONSIBILITY (if applicable):
* Pharmacy inventory.
* Pharmacy reimbursement
WORKING CONDITIONS:
* Standing, walking, able to lift 25 pounds
