Patient Nurse Navigator - Levine Cancer Institute Morehead:
Carolinas HealthCare System

152012-en_US
Carolinas HealthCare System
Charlotte North Carolina
Healthcare
Description

Job Req ID: 152012

Position Number: 00132020

Employment Type: Full Time

Shift: Day

Shift Details: M-F, Days

Standard Hours: 40.00

Department Name: LCI Patient Navigation

Location: Carolinas Medical Center

Location Details:  LCI Morehead

 

 

 

Job Summary
Coordinate the patient's care to increase the efficiency and quality of care that is delivered to the patient. This role will start with the time of the patient's diagnosis and will continue through the patient's journey throughout their care. Will be the patient advocate and care for them in a highly supportive and personal manner and also will serve as a liaison to ensure that patients and families receive resources and services as needed.

Essential Functions
  • Provides language specific education, psychosocial support, and necessary resources for newly diagnosed patients pertinent to their specific disease, and their families (language specific), and coordinates appropriate referrals for those needed services.
  • Educates and provides information to new and existing patients and families regarding diagnosis; work-up; treatments to include surgery, radiation therapy and chemotherapy; support services, financial issues; community resources; survivorship issues and follow-up.
  • Serves as liaison for patients and families between departments.
  • Ensures and coordinates(where appropriate) new patient referrals, scheduling of exams, procedures and appointments, identifies potential gaps as well as the coordination of care for patients returning to their communities for treatment and follow-up.
  • Contacts every newly diagnosed patient at the time of the diagnosis.
  • Assesses every new patient for emotional and social needs as well as barriers to care such as: Health insurance, transportation, etc., and refers to the needed resources.
  • Identifies trend barriers to patient expedient care and will conduct service recovery as needed. Responsible for patient satisfaction.
Physical Requirements
Ability to lift objects weighing up to 25 pounds. Occasional stooping, kneeling, crouching. May require sitting/standing for long periods of time.

Education, Experience and Certifications
BSN Degree Required/MSN Preferred. Current licensure to practice as a Registered Nurse in North Carolina required. Will be required to achieve OCN or certification in the appropriate specialized field within 2 years of being in the position. Experience as an Oncology Nurse. Excellent communication skills required.

 

At Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.

 

As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.

 

Posting Notes: Not Applicable

Carolinas HealthCare System is an EOE/AA Employer

Basic Qualifications
Requirement