PATIENT EXPERIENCE ADMINISTRATOR:
Montefiore Medical Center

88595-en_US
Montefiore Medical Center
Bronx New York
Healthcare
Description

This position is responsible for developing and enforcing an organizational culture of service where patient and family experiences are a priority. Specifically, addressing both the Inpatient and outpatient experience. This includes patient access, scheduling, uniformity of the patient experiences throughout all hospital sites and outpatient imaging locations. 
This position is further responsible for working on various projects with physicians, technologists and administrative staff throughout the enterprise to improve workflows and efficiencies and to help increase volume.

Associates degree or higher required with 5-8 years experience in clinical practice role working directly with patients/families.Experience working in a role where the emphasis was on driving a culture of patient centricity, results in driving system wide initiatives and managing change. Experience in public speaking and concepts of adult education. Must have the ability to drive change the collaborate across disciplines. 

 

Department: Radiology Bargaining Unit: Non Union Campus: Moses  Employment Status: Regular Full-Time Address: 111 East 210th Street, Bronx
Shift: Day Scheduled Hours: 8am-4:30pm Req ID: 88595 

 

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. 

 

#LI-AA1 

Basic Qualifications
Requirement