Patient Accounts Rep/PFS Correspondence HBO:
Carolinas HealthCare System

Carolinas HealthCare System
Charlotte North Carolina

Job Req ID: 151450

Position Number: 00010378

Employment Type: Full Time

Shift: Day

Shift Details: Day

Standard Hours: 40.00

Department Name: PFS - Correspondence

Location: CHS Corporate Operations

Location Details:  Airport Center




Job Summary
Handles Mail Distribution, Billing, Follow-up and Correspondence on all inpatient and outpatient claims

Essential Functions



  • Processing the Daily Mail
  • Assists in manual posting and processing of denials and refunds in Hyland RCM
  • Meets and maintains a per hour productivity and quality target
  • Sets up and maintains files for claims and correspondence
  • Scanning in Hyland
  • Pulling Medical Records for the HBO
  • Other Correspondence or Patient Accounting Duties


Physical Requirements
Sitting about 8 hours per day required. Bending required for filing.

Education, Experience and Certifications
High School diploma or GED required. Patient Accounting, EOB, Denials and computer experience preferred.



At Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.


As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.


Posting Notes: Not Applicable

Carolinas HealthCare System is an EOE/AA Employer

Basic Qualifications