Patient Access Training Admin:
Parkland Hospital

Parkland Hospital
Dallas Texas

Looking for your next opportunity? If so, choose Parkland and discover what a meaningful job feels like. Whether you work directly with patients or use your talent to support our care, you’ll be part of a team that’s providing valuable health services to Dallas County residents. And here, you’ll have the opportunity to put all your skills to work, and the support to grow and advance in your job and your field. Step into a career that will make a substantial difference for our patients—and for you. We blend cultures, talents, and experience into an exemplary health and hospital system.  Parkland has earned distinction as one of America’s Best Hospitals by U.S News and World Report every year since 1994.


PRIMARY PURPOSE Responsible for providing in-service, new hire and continuing education programs for further development of patient access center staff and leadership. MINIMUM SPECIFICATIONS Education: - Bachelor's degree in Business Administration, or a related field.




Two (2) years of training experience (Coordinator, Trainer, Facilitator or similar role). - Experience in an administrative or call center environment. - Prefer healthcare experience. Equivalent Education and/or Experience: - May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.


Certification/Registration/Licensure: - None.


Skills or Special Abilities: - Must demonstrate excellent training and productivity skills with an emphasis on concepts including relevant technologies, methods and tools. - Must be analytical, fact based, and creative and able to effectively deliver presentations and training programs, both classroom and possibly via WebEx. - Must possess advanced organizational skills with the ability to handle multiple assignments as needed. - Must possess excellent communication skills both verbally and in writing; be able present complex information to a variety of audiences and all levels of Parkland staff. - Must demonstrate a thorough knowledge of PCs to include word processing, spreadsheet, and presentation software. - Must demonstrate strong teamwork and interpersonal skills. - Must demonstrate integrity in providing feedback relative to employee training performance. - Must demonstrate knowledge of basic training delivery models such as ADDIE - Experience with e-learning platforms is a plus.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.

Basic Qualifications