Patient Access Tech Specialist:
Centura Health

Centura Health
Littleton Colorado

Littleton Adventist Hospital is a 231-bed, full-service medical center delivering quality care and Level II emergency care for more than 25 years. Located in the Denver suburb of Littleton, CO, the hospital is surrounded by residential neighborhoods, retail, dining, Littleton’s charming “old town” area, and abundant outdoor space with trails, nature centers and golf courses. In addition to numerous awards for care excellence, we are also leading the way in health care environmental sustainability. Our associates are actively engaged in protecting the health of our environment, working tirelessly to minimize the negative environmental impacts from our operations. Our sustainable achievements have been recognized with several local and national awards, including the Top 25 Environmental Excellence Award from Practice Greenhealth  for three consecutive years (2014- 2016).  View this shor video to learn why our associates love working here and how our mission and culture help to create fulfilling careers:


Job Description/Job Posting ID: 121622

Recruiter Contact: Mikala Ford -

Clinic/Department: 8762 LAH PATIENT REGISTRATION 


Schedule: Full Time

Shift: Days

Position Summary

Daily oversight of operations and management of error ,audit and productivity reports (as applicable). Provide technical expertise for multiple system interfaces within Patient Access.. Tracks and trends errors to develop and conduct and/or provide input into associate training. Acts as a liaison with the Business Office, IT, clinical staff and decentralized registration areas. Troubleshoots equipment problems and communicates the needs for associates. Communicates shift needs to the supervisor or manager as appropriate. Provides input for associate evaluations (as applicable). Committee involvement as assigned. May provide project management as needed.

Minimum Education Requirements

  • High School Diploma or GED required

Minimum Experience Requirements

  • 2 years applicable experience preferred


  • CHAA certification or obtained within one year of hire (as applicable)

Position Duties (essential functions denoted with an * )


  • Accurately complete assigned reports. Contribute to the overall quality of the department measured by reports and audits.*


  • Collects and assists with quality screening for staff and or unit reports as it relates to compliance and regulatory requirements.*

  • Oversees staff assigned error report management and tracking as part of data flow and quality.*

  • Timely completion of assigned reports.*

  • Resolves/researches Patient Access department errors on multiple systems.*

  • Provides technical expertise and oversees project development within the department.*

  • Actively seeks opportunities to improve the overall service line process flow.*

  • Responsible for generating reports and statistical data relative to quality measurements, productivity and collections.*

  • Provides support to Patient Access department.*

  • Identify trends and develop/coordinate/provide training for new associates and associates that fall beneath established standards.*

  • Participate in the development and delivery of training protocols competency assessments.*

  • Educates and verify that the staff adhere to hospital and departmental policies.*

Physical Requirements

  • Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)


Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V. 

Basic Qualifications