Patient Access Rep:
Centura Health

120927-en_US
Centura Health
Parker Colorado
Healthcare
Description

Known locally as the “full-service community hospital doing some big things,” Parker Adventist Hospital, (located at E-470 and Parker Road), offers leading medical experts, the latest technology and a broad array of clinical services. Ranked among the top hospitals in the nation for patient satisfaction, Parker Hospital performs complex spine and brain surgery along with weight-loss and joint-replacement surgery. We have a Level II Trauma Center and a Birthplace with a Level IIIA NICU caring for babies born as early as 28 weeks. Opened 10 years ago and still growing, the entire team is incredibly vibrant, skilled, enthusiastic, innovative and motivated. The sense of “newness” felt at Parker is a big aspect of the culture and the high patient and employee satisfaction scores speak volumes about the care and the environment. Every associate at Parker lives its culture of “relationship based care” each day – treating every patient, family and team member like WE would want to be cared for. For more information about Parker Adventist Hospital and joining the team, visit http://www.parkerhospital.org/.



Job Description/Job Posting ID: 120927



Recruiter Contact: Mikala Ford 



Clinic/Department: 8762 PARKER PATIENT REGISTRATION 



Hospital: PARKER ADVENTIST HOSPITAL 



Schedule: PRN - Per Request Needed



Shift: Variable


Position Summary



Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. The PAR will interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. The PAR will verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. Will serve as a mentor to new associates and assist in new employee orientation.



Primary Responsibilities Include: registration, insurance verification, cash collections, phone management, customer service, problem solving and workflow management.



Minimum Education Requirements




  • High School Diploma or GED required



Minimum Experience Requirements




  • Office experience in a healthcare environment, medical terminology, ability to multitask and prioritization skills preferred

  • Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.



License/Certifications




  • CPR Certification (required by Penrose Hospital)



Position Duties (essential functions denoted with an * )



QUALITY




  • Maintain an accuracy rate within the departmental guidelines.*

  • Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.*

  • Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.*Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.*



SERVICE




  • Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data. Work daily reports as assigned.*Train in other Patient Access areas.*



COST




  • Collects patient portion from patients prior to or at time of service (following MSE).*

  • A referral to a financial counselor will be initiated if the patient cannot pay the amount due.*



Physical Requirements



Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)



 



 


 



Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V. 

Basic Qualifications
Requirement