Operations Specialist:

West Point Pennsylvania
Requisition ID: MAN004848

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its 125-year legacy. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck Manufacturing Division, MMD, is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe.

This role in Merck Manufacturing assures that products manufactured comply with cGMPs, operating procedures, and other applicable regulations. The incumbent will:
  • Assist with the direct processing of materials and the associated hourly workforce to ensure attainment of business results.
  • Effectively collaborate with a work team while motivating others, ensuring performance, schedule execution, task coordination, equipment and area preparation and effective administration of personnel policies and procedures. 
  • Resolve technical and personnel challenges. Willing to accept the need for change; and has the ability to affect positive change, manage conflict and difficult discussions.
  • Support Value Stream, World Class Supply, Lead Time Reduction, Right First Time and waste reduction initiatives.
  • Create and maintain SOP’s, Standard Work Documents, E-Logs, Manufacturing Batch Records, E-learning courses and training materials to support the manufacturing area.
  • Participate in training of employees and qualification of the equipment and facilities as required.
  • Support site, divisional and regulatory audits and inspections.
Because our business is dynamic and advances in science and technology require new methods of production we are looking for individuals who can do the following:
  • Collaborate with team members to implement continuous improvement initiatives. 
  • Support activities in the areas of cost containment, efficiency, productivity, energy conservation, waste minimization, operational excellence and lean practices.
  • Coordinate and complete optimization activities, in a multi-shift environment. 
  • Utilize lean principles and six sigma methodology to solve problems while working in teams. 
  • Facilitate implementation of corrective actions to correct past performance, proactively identify safety and quality-related trends. 
  • Recognize and investigate opportunities for financial savings. 
  • Due to the high impact nature of this role it is essential that the incumbent demonstrate integrity, credibility and flexibility in their daily performance so as to motivate others to do the same.
  • Assure compliance with safety and environmental practices, cGMPs and SOPs in the work area. 
  • Initiate investigations when a quality or safety event occurs during the shift. 
  • Work with members from Quality and Technical Operations to properly handle unplanned events.
Ensure materials receiving and verification in the work area, equipment cleaning, set-up and area cleaning and verification are completed according to procedures.

  • Bachelor’s Degree or higher in Science or Engineering discipline
  • Minimum one (1) year of experience in a heavily regulated industry (ex. FDA, Military, Nuclear, Petro-Chemical)
  • Willing and able to work alternate shifts and weekends during special circumstances and critical business needs
  • Good verbal and written communication skills
  • Willing and able to enact conflict resolution
  • Willing and able to effectively respond to change
  • Excellent analytical and organizational skills
  • High personal integrity, credibility and energy
  • Computer literacy in MS Office, Word, Outlook, Excel
  • One (1) year of experience working in/or supporting manufacturing in cGMP Operations
  • Experience with Lean Production and Lean Management Systems
  • Experience with SAP or similar ERP software

Your role at Merckis integral to helping the world meet new breakthroughs that affect generationsto come, and we’re counting on your skills and inventiveness to help makemeaningful contributions to global medical advancement. At Merck, we’reinventing for life.


If you need anaccommodation for the application process please email us at staffingaadar@merck.com.


Search Firm Representatives Please ReadCarefully: 

Merckis not accepting unsolicited assistance from search firms for this employmentopportunity.  Please, no phone calls oremails.  All resumes submitted by searchfirms to any employee at Merck via email, the Internet or in any form and/ormethod without a valid written search agreement in place for this position willbe deemed the sole property of Merck.  Nofee will be paid in the event the candidate is hired by Merck as a result ofthe referral or through other means.

Visa sponsorship is not available for this position.

For more information about personal rights under Equal EmploymentOpportunity, visit:

Job: Manuf./Operations Generic
Other Locations:
Employee Status: Regular
Travel: No
Number of Openings:
Shift (if applicable):
Hazardous Materials:
Company Trade Name: Merck
Basic Qualifications