Office Coordinator - Rock Hill Urgent Care:
Carolinas HealthCare System

Carolinas HealthCare System
Rock Hill South Carolina

Job Req ID: 152361

Position Number: 00153403

Employment Type: Full Time

Shift: Variable/On Call

Shift Details: Mon - Fri, 8a-5p

Standard Hours: 40.00

Department Name: Urgent Care Services

Location: CHUC Rock Hill

Location Details: 




Job Summary
Supervises daily front office.

Essential Functions
  • Supervises the front office.
  • Performs Patient Care Coordinator activities, including but not limited to: staff management; auditing for accuracy; maintaining quality control; maintaining daily, weekly, monthly schedules.
  • Interviews new or replacement staff, coordinates cross-training of staff and provides the coverage of certain positions.
  • Assists the Practice Manager or function in the role of Practice Manager during absences. This includes, but is not limited to: non-clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints.
  • Verifies patient eligibility before treatment is rendered and establishes payment plan on outstanding balances.
  • Purchases office and medical supplies, files insurance, and distributes refunds.
Physical Requirements
Work consistently requires walking, standing, and sitting. Requires some lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift up to 30 pounds in handling of medical equipment or supplies. Must speak and read English very well. Must have the ability to deal effectively with patients, staff and physicians. Will require some analyzing of data or report information. Must have the ability to search for solutions, direct activities of others.

Education, Experience and Certifications
High School Diploma or GED required. Medical office, medical terminology, supervision preferred. Excellent customer service, computer, communication skills required.


At Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.


As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.


Posting Notes: Not Applicable

Carolinas HealthCare System is an EOE/AA Employer

Basic Qualifications