Lead Pharmacy Technician:
Veterans Health Administration

Veterans Health Administration
Cheyenne Wyoming
Summary"THIS IS NOT A VIRTUAL POSITION"This position is located in the Tech Order Entry (TOE) section. The Lead Pharmacy Technician primary functions of this position are to provide leadership, management of workflow and technical guidance to pharmacy technicians and ensuring work completed by assigned staff is in accordance with MbM policies and procedures and all applicable federal and state laws. Learn more about this agency ResponsibilitiesMajor duties include, but are not limited to:LeadershipCoordinates and critically evaluates work activities of team members, monitors workflow, and reviews completed work rejected for correction.Gathers and analyzes data from generated reports to determine training gaps for staff.Trains team members on prescription processing, educating team members on related MbM policies and procedures.Conducts competency assessments to validate team members' knowledge of MbM procedures.Supports learning and development through coaching, mentoring and training of team members.Promotes organizational health evaluating and analyzing workflow effectiveness.Recommends changes in tours of duty as needed to meet anticipated workload.Communicates unresolved operational issues to supervisory personnel.AdministrativeReviews and recommends standard operating procedures pertaining to technical support activities.Ensures proper storage, processing and documentation of undeliverable prescriptions according to MbM policy and RCRA standards.Compiles, evaluates and analyzes data for various projects and statistical reports.Computerized Prescription InputReads and interprets prescriptions for completeness.Enters correct drug name, drug strength, dosage form, directions, quantity and days' supply into the beneficiary's medication profile. The prescription must be verified by a pharmacist.Utilizes pharmacy information systems to identify allergies and basic therapeutic problems such as duplicate therapy with drugs in the same drug class and alerts the pharmacist to the possible need for clinical intervention.Screens providers for eligibility by utilizing the Office of Inspector General website.Documents oral disclosures, including medication lists, in conjunction with provider's offices, recording all correspondence into the electronic patient health record.Specialized AreasReceives packages containing medications returned to MbM and documents receipt on daily sheet.Processes Indian Health Service/Tribal Health Service claims using designated claims processing software. Uses approved formulary reference sites to determine claims to be paid/denied, ensuring each claim for a controlled substance prescription contains a DEA number.Assists Specialty Team pharmacists with medication reconciliation, referring clinical information/questions (e.g., changes to medications, allergies) to the Specialty Team pharmacist.Participates in safety and quality improvement activities to continually improve servicesPrescription ProcessingReceives telephone calls from and responds to MbM beneficiaries and their caregivers regarding a broad range of topics, including prescription status, medication refills, renewals, package tracking, medications available through MbM, and the various methods available for requesting a medication refill.Processes prescription refills.Processes electronic prescription renewal requests.Sends correspondence to beneficiaries when a requested medication is not available, or a prescription cannot be processed through the MbM program utilizing automated devices and equipment. Monitors inventory of mailing supplies and reports needs to purchasing official.Documents all correspondence with providers and beneficiaries in the electronic patient health record.Reports medication close calls and errors in alignment with the MbM reporting program.Education & DevelopmentKeeps abreast of new developments in pharmacy practice and drug therapy by reading pharmacy literature and participates in continuing education programs. Completes agency mandatory training (e.g., privacy and security, prevention of sexual harassment, etc.) within established timetables and properly documents training in appropriate file.Completes position specific competency checklist annually and is rated on all measured areas.Work Schedule: Mon - Fri: Tour of duty based on organizational needsTelework: ADHOC due to inclement weather/emergencies only; based on organizational needsVirtual: This is not a virtual position.Functional Statement #: PD66850ARelocation/Recruitment Incentives: Not AuthorizedPermanent Change of Station (PCS): Not AuthorizedFinancial Disclosure Report: Not required Travel Required Not requiredSupervisory status No Promotion Potential None Job family (Series) 0661 Pharmacy Technician Similar jobs Pharmacy Technicians Technicians, Pharmacy Help Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to a background/security investigation Must be proficient in written and spoken English Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza and Coronavirus Disease 2019 (COVID-19) Vaccination programs are requirements for all Department of Veterans Affairs Health Care Personnel (HCP) Pre-employment physical required Must complete the VetPro Credentialing process PTCB certification required Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/14/2021.Basic Requirements for Pharmacy Technician:United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.Education or Experience: A high school diploma or equivalent; or at least 3 months experience.Certification: Certification by the National Pharmacy Technician Certification Board (PTCB) is required at grades GS-6 and above.Loss of Credential: An employee in this occupation who fails to obtain licensure/certification/registration within the required time frame, or who fails to maintain the required licensure/certification/ registration must be removed from the occupation, which may also result in termination of employment.For occupations which require an active credential (licensure/certification/registration) at all grade levels, at the discretion of the appointing official, an employee may be reassigned to another occupation for which he/she qualifies if a placement opportunity exists. For occupations which require an active credential (licensure/certification/registration) in assignments above the full-performance level only, at the discretion of the appointing official, an employee may remain at an appropriate lower grade level in the occupation when both of the following apply: the credential is not a requirement and a placement opportunity exists."Grandfathering Provision: The following is the standard grandfathering policy for all Title 38 hybrid qualification standards. Some of these provisions may not apply to this occupation. Please carefully review the qualification standard to determine the specific education and/or licensure / certification / registration requirements that apply to this occupation.All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure / certification / registration that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:Such employees in an occupation that does not require a licensure / certification / registration, may be reassigned, promoted, or demoted within the occupation.-Such employees in an occupation that requires a licensure/certification/registration, may be reassigned, promoted up to and including the full performance (journey) level, or demoted within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions.Such employees in an occupation that requires a licensure/certification/registration only at higher grade levels must meet the licensure/certification/registration requirement before they can be promoted to those higher grade levels.Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure / certification / registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.If an employee who was retained in an occupation listed in 38 U.S.C. § 7401(3) under this provision leaves that occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation.English Language Proficiency: Pharmacy technicians appointed to direct patient care positions must be proficient in spoken and written English in accordance with VA Policy.GS-7 Lead Pharmacy Technician RequirementsExperience..... click apply for full job details