Lead Medical Office Associate, Carilion Family Medicine - Clifton Forge:
Carilion Clinic

17733-en_US
Carilion Clinic
Clifton Forge Virginia
Healthcare
Description

Job Summary

Empower physicians and other clinicians to remain as productive, effective, and efficient as possible. Ensure a positive patient experience. Realize your most important career aspirations with Carilion Clinic. Offering career stability, extensive training, and real advancement opportunities, our community-based healthcare network includes seven hospitals, multi-specialty physician practices; and affiliations with prestigious academic medical institutions.

 

Based in Roanoke, Virginia, we inspire optimal health through compassionate care, medical education and research, and neighborhood outreach. Join our award-winning organization, and learn how collaborating with a regional leader cited for clinical and workplace excellence can enhance your future.

 

The Medical Office Associate Lead position oversees details of maintaining an efficient and professional front office area.  Job duties of the Lead Medical Office Associate include, but are not limited to, patient registration, patient scheduling, switchboard/phones,  patient check in process, patient check out process, and/or medical record maintenance in addition to basic and more complex front office workflow functions vital to the effective and efficient functioning of the medical practice, clinic, and/or department.  Performs additional functions related to front office operations to meet specific needs of the practice, clinic and/or department.  Serves as a resource person for patients, physicians, office staff, various facilities, service lines, and outside agencies utilizing effective communication, courtesy, confidentiality and professionalism in all interactions.  Makes appropriate decisions, reasoning, and problem solving to solve more complex problems related to the front office operations.  

Minimum Qualifications

Education: High school diploma or GED required. Associate Degree or continued administrative education preferred.

Experience: Prior experience in a physician office/medical office, data processing and/or with multi-line telephones preferred. Previous registration and/or medical insurance experience preferred.

Licensure/Certification: None required.

Other: Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records and good organizational, communication, and interpersonal skills. Knowledge of Microsoft software applications preferred (Word, Excel).

Our Values

Below are our core values that we strive to embody and expect of all our team members:

CommUNITY:  Working in unison to serve our community, our Carilion family and our loved ones.

Courage:  Doing what’s right for our patients without question.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.

 

 

Requisition Number: 17733 
Employment Status: Full time 
Location: Carilion Clinic Family Medicine - Clifton Forge 
Shift: Day 
Shift Details: Monday - Friday, 8:00am - 5:00pm
 

ABOUT CARILION:
As a not-for-profit organization, we pride ourselves on investing in our employees and the communities we serve. 
 

Our employees strive to provide quality care in serving over 1 million residents in Virginia while living and growing their careers in the country's most livable cities and towns. 
 

Headquartered in Roanoke, Va., Carilion Clinic is a robust system of small and large award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
 

Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
 

Carilion Clinic is a drug-free workplace.

 

Posting Notes:

Basic Qualifications
Requirement