Lab Computing Scientific IT Support:

Kenilworth New Jersey
Requisition ID: SER001387

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck’s Information Technology organization partners with colleagues across the business to help serve our patients and customers around the world. Ours is a high energy team of dynamic, innovative individuals dedicated to advancing Merck’s contribution to global medical innovation by leveraging information and technology to efficiently advance the business by driving revenue and productivity.  


The Senior Specialist will work with members of Lab Computing and be responsible for partnering with scientists to identify, implement and support appropriate solutions to improve laboratory workflows, and use of instruments and lab devices. The role will require collaboration with other capabilities required to create solutions, those which represent functional research needs, and research, facilities and IT functions required to enable consistent high quality support and operational excellence. This position requires direct interaction with scientists and business area leads to ensure clear understanding of lab environments and their alignment with strategic IT initiatives. The incumbent will have significant knowledge of computer hardware and software pertaining to research, with experience in managing lab technologies and infrastructure.



  • Computer Science Bachelor’s degree (preferable disciplines: Information Systems, Information Technology)


  • Minimum of 5 years work experience, with demonstrated expertise in IT solutions relevant to lab computer systems.
  • Ability to analyze and define business problems, and to independently identify appropriate process and technology solutions.
  • Partner closely with business and IT stakeholders to understand, deploy and support Lab IT technology.
  • Understanding of IT infrastructure required to support research activities.
  • Strong analytical problem solving and troubleshooting skills used to enable smooth laboratory computer operations.
  • Ability to work with service vendors and other IT groups to support business needs through existing and innovative solutions.
  • Detail oriented, thorough, well organized and effectively manage time.
  • Strong communication and interpersonal skills


  • Knowledge of laboratory instrument applications, platforms and business processes relevant to lab operations.
  • Familiarity with instrumentation and lab application software.
  • Ability to work across IT teams and business partners to reduce repetitive, non value function by utilizing new and existing technologies.
  • Effective project planning ability to drive and enhance service and support deliverables.
  • Led efforts to streamline and improve existing services.
  • Independently prioritizes activities in support of multiple projects.
  • Knowledge and experience in System Development Lifecycle (SDLC).

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 


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Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.


Visa sponsorship is not available for this position.


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Job: Service Delivery/Management
Other Locations:
Employee Status: Regular
Travel: Yes, 10 % of the Time
Number of Openings:
Shift (if applicable):
Hazardous Materials:
Company Trade Name: Merck
Basic Qualifications