At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Reporting to the Southeast Asia Training and Education Senior Manager. The position requires close collaboration and working alignment with the local commercial and marketing teams for program prioritization and implementation in Surgical Innovations, Endoscopy, GYN Health and Lung Health, Medical Surgical.
The position focuses on creating and implementing programs that support Sales Force Training for Advance Energy, Endoscopy, GYN Health and Lung Health Portfolios. The aim is to develop therapy knowledge and application skills of sales involved in the management of focus therapy in Medical Surgical assigned portfolios.
Develop and drive programs for External HCPs Education Pathways for both Energy Devices, Endoscopy, GYN Health and Lung Health
Strong engagement with key local key opinion leaders is also a foundational pillar to this role. Serves as an expert in designing local context educational programs and raises the bar by creating and implementing new strategies and educational programs to help drive therapy adoption with safe & effective outcomes
Responsibilities may include the following and other duties may be assigned:
In collaboration with Regional OUs and Marketing participates in the development of MDT’s Regional and countries’ OUs business strategy to achieve OUs and regional educational objective in Surgical Innovations & Endoscopy, Medical Surgical
Create and implement Medical Education strategies that are aligned with business requirements. Participation in OUs monthly/Quarterly/ Yearly business review to ensure alignments and representation of T&E plans and outcomes.
Develop and manage regional and countries faculties to Co-design, collaborate to conduct HCP training pathways relating to Surgical Innovations & Endoscopy
Recruit, contract, and partner with faculty in each target specialty to develop procedural/Therapies content and assets. Strict adherence to legal, compliance and local governing policies whom the faculty is based in, and to where he/she is engaged for the service.
Develop regional proctor network for each of the target specialties, whilst strong alignment to Region/country’s strategic alignment.
Review current Medical Education offering and gaps and to design events that support learning pathways from awareness to advocacy. Analyze program feedback for continuous medical education opportunities ; work with Commercial Teams for appropriate follow-up
Implement and maintain T&E data base together with the T&E Operations Team
Identify / develop / expand key KOLs and training center partnerships as prioritized together with OUs and countries.
Identify and pilot innovative education tools for realistic training scenarios, that can lead to enhancing learner engagement and allow assessment of program effectiveness for both internal MDTs stakeholders and external HCPs.
Maintain solid working relationships with OUs and SEA educators for cross-collaboration and leverage
Provide opportunities for localization of SEA and APAC programs
Working with local Legal and Compliance Teams, ensure that all programs meet Medtronic policies, APAC Med, AdvaMed, ACCME and any other local governing guidelines, and are properly documented – align with T&E Operations teams
Continuously drive and elevate end-user experience of all T&E programs
Working with the Commercial Teams, align with societies / associations / teaching hospitals for appropriate medical education programs
Support key Society events – such as annual conferences - as required
Manage allocated budgets and contribute to the T&E group’s efficient budget and resources management
Analyse day-to-day issues to identify/ prioritise and oversee possible problem-solving scenarios
Foster solid working relationship with OU education groups for cross-leverage
Prepare events budgets for AOP planning, track expenses quarterly
Develop Training Calendar for AOP and Event Planning – Communicate programs / Outcomes
Ensure that logistics for the various education events are planned and internal stakeholders are informed
Plan and develop the training that aligns with country’s focus and support country needs for New hire training/ New product training/ Clinical training/ Refresh Training to drive excellence in commercial’s team competency
Create innovative training to generate and implement new ideas to enhance the sales force training effectiveness
Leadership Expectations – Shape, Engage, Innovate and Achieve
Commitment to create and drive best-in-class Medical Education & Sales force Training programs
Strong knowledge of the codes under which Medical Education operates, such as Medtronic Business Conduct Standards, and APACMed / local regulations that govern medical education
Strong capability for cross-collaboration and engagement with key internal and external stakeholders, including sales and marketing organizations, key KOLs and regional T&E group
Strong ability to innovate and incorporate new educational ideas, concepts & technologies
Strong mindset for achieving goals with a continuous drive towards high quality programs
Modelling ethical behavior
Strong capability to demonstrate Business Acumen
Excellent understanding of Medtronic therapies, and technologies / solutions relevant business strategies
Proficiency to analyze key issues and connect to strategic direction that are required to create high quality education pathways
High level of self-assessment to recognize key areas for self-development
Required Knowledge and Experience:
At least 5 years background in the medical devices business area is required. Previous clinical experience is an advantage.
A minimum of 3 years’ experience in medical education strategy and implementation is desirable, with a foundational knowledge of Competency Based Education concepts.
Tertiary education in relevant clinical / business areas
Strong record of achieving goals and targets
Proven ability to create / localize medical education training materials
High level communications and presentation skills
Ability to build strong relationships with key stakeholder
Experience in a “team oriented” multi-cultural environment
Motivated for self-development / improvement
Ability to work weekends / travel at min 50% of total time
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
