Intern - Internal Communications:
Children's Healthcare of Atlanta

Children's Healthcare of Atlanta
Atlanta Georgia

Requisition #:  21572     
Name of Location:   Office Park (1600)
Work Schedule:  Day
Employment Type:  Temporary
Work Days:  Monday - Friday 


The summer internship program provides current college/graduate students the opportunity to work on meaningful, project-based assignments in various non-clinical areas. Intern responsibilities may include project management, event planning/support, logistics, data base management, research and analysis. Students typically work full time during the summer program, which runs from mid May to early August.


The Internal Communications team develops and implements strategic communications plans and tactics that support internal business partners in achieving System- and department-level goals. The Internal Communications Intern will develop and lead a mid-year evaluation of 2018 clinical operations communications under the guidance and support of a Senior Internal Communications Coordinator. The intern will have the opportunity to learn about the development and implementation of change communications in a healthcare setting and apply demonstrated communication and research skills to develop an evaluation report and recommendations for improving clinical operations communications going forward.



College or graduate student working toward an undergraduate or graduate degree in Communications, Marketing, Marketing Research, Public Health, Business or Healthcare Administration, Public Relations, Journalism or related field


  • No professional certifications required



  • NA


  • Knowledge of basic communication and change management principles
  • Experience developing and implementing communication research methods such as surveys, one-on-one interviews and focus groups, to evaluate message retention/recall and behavior change
  • Demonstrated skills in written, verbal and interpersonal communication, including editing, presentations and writing for diverse audiences
  • Strong work ethic and demonstrated initiative, organizational skills and attention to detail
  • Solid process, analytical, problem solving and time management skills, including ability to manage concurrent deadlines
  • Experience with Survey Monkey preferred
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)



  • Develop and implement plan for a mid-year evaluation of internal communications strategies and tactics targeting clinical operations teams
  • Design survey questionnaires, focus group guides/scripts, and forum programming to engage clinical employees and leaders from various departments, including Nursing, Respiratory, Rehab, Laboratory, Pharmacy and Environmental Services
  • Develop communications (written and digital content) throughout evaluation to engage target audiences and increase participation in evaluative measures
  • Provide periodic reports (written and presentation) detailing analysis of findings and recommendations for improvement and next steps
  • Develop proposal for implementing recommended improvements, including draft communications


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance

Bending/Stooping - Frequently (activity or condition exists from 1/3 to 2/3 of time)

Climbing - Occasionally (activity or condition exists up to 1/3 of time)

Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.

Lifting - Frequently (activity or condition exists from 1/3 to 2/3 of time)

Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)

Sitting - Constantly (activity or condition exists 2/3 or more of time)

Standing - Constantly (activity or condition exists 2/3 or more of time)

Walking - Constantly (activity or condition exists 2/3 or more of time)


Some potential for exposure to blood and body fluids



Location Address:  1600 Tullie Circle, Atlanta, GA  30329
Function:  Administrative/Clerical Supp - Administrative/Clerical Supp



Children’s Healthcare of Atlanta has been 100 percent dedicated to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 27 neighborhood locations and a total of 622 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been ranked on Fortune magazine’s list of “100 Best Companies to Work For” for twelve consecutive years and named one of the “100 Best Companies” by Working Mother magazine. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of being Dedicated to All Better and impact the lives of hundreds of thousands of patients and their families each year.

Basic Qualifications