Information Systems Analyst:
Children's Healthcare of Atlanta

Children's Healthcare of Atlanta
Atlanta Georgia

Requisition #:  21887     
Name of Location:   Scottish Rite
Work Schedule:  Day
Employment Type:  Full-Time
Work Days:  Monday - Friday 


Children's Healthcare of Atlanta is hiring an Information Systems Analyst to join our full-time team.  The Information Systems Analyst assists in maintaining functional operation of information systems that support operational needs, specifically ensuring that the clinical record and data are accurate and reliable. Interacts with other departments to coordinate activities related to information systems, including development, maintenance, security, and hardware. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.


  • High school diploma or equivalent


  • No professional certifications required


  • 2 years of experience in desktop support/ Helpdesk or field services support highly desired
  • Minimum of 2 years technical experience
  • Experience troubleshooting PC Hardware issues and Windows 10
  • Ability to work 7am-4pm
  • Willingness to travel to other local sites as needed
  • Must have reliable transportation
  • On-call rotation required


  • Bachelor’s degree in Computer Science, Health Information Management, or related field
  • 1 year of experience in clinical information or related systems
  • 1 year of experience in health information system business operations
  • 1 year of experience in implementation with a health information, electronic medical record, or clinical information system
  • Experience with an electronic medical record system
  • Knowledge of protected health information, including federal/state regulations


  • Intermediate computer operation skills, including basic database maintenance and project management
  • Broad use of independent judgment, critical thinking, and responsibility
  • Excellent interpersonal skills and positive interaction with customers
  • Consistently provides a high standard of customer service
  • Broad use of presentation and communication skills
  • Knowledge of automated workflow applications and processes
  • Meeting leadership skills
  • Ability to work on multiple projects, establish priorities, recognize what needs to be done, and initiate activities without direction


  1. Coordinates and performs daily activities related to functional operations of the department’s information systems both inter- and intra-departmentally.
  2. Assists in adapting and developing department information systems to meet departmental and patient care provider needs.
  3. Ensures regulatory compliance.
  4. Serves as a systems support and technical resource for users, product manufacturers, and vendors.
  5. Assists with development and coordination of projects as directed, using project management tools.
  6. May be responsible for maintaining advanced department master patient index database(s), including statistical data collection and enterprise communication.
  7. Ensures data integrity and patient identifiers are consistent between computer systems that comprise the patient health record.
  8. Coordinates activities to ensure medical records merges are completed and patient identifier data is accurate in all systems that comprise the electronic medical record, e.g. ADT, Epic, and ChartMaxx.
  9. Conducts computer systems orientation and training classes for staff, physicians, and other users.
  10. Serves as liaison between Health Information Services, Patient Access, Information Systems & Technology, and clinical areas to resolve patient identifier issues.
  11. Monitors automated workflows and related processes.
  12. Maintains user security tables for all Health Information Services department computer systems.
  13. Conducts and/or coordinates activities to fulfill ad hoc study requests.
  14. Works on multiple projects, establishes priorities, recognizes what needs to be done, and initiates activities without direction.
  15. Demonstrates knowledge of protected health information, including federal/state regulations.
  16. Coordinates and performs systems security audits and other protected health information activities.
  17. Participates in achievement of organizational and departmental goals.
  18. Supports and participates in continuous assessment and improvement of quality of care and services provided.
  19. Performs other responsibilities as required. 


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance

Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)

Climbing - Not Present

Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.

Lifting - Occasionally (activity or condition exists up to 1/3 of time)

Pushing/Pulling - Not Present

Sitting - Frequently (activity or condition exists from 1/3 to 2/3 of time)

Standing - Frequently (activity or condition exists from 1/3 to 2/3 of time)

Walking - Occasionally (activity or condition exists up to 1/3 of time)


No potential for exposure to blood and body fluids



Location Address:  1001 Johnson Ferry Road NE, Atlanta, GA  30342
Function:  Information Technology - Information Security



Children’s Healthcare of Atlanta has been 100 percent dedicated to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 27 neighborhood locations and a total of 622 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been ranked on Fortune magazine’s list of “100 Best Companies to Work For” for twelve consecutive years and named one of the “100 Best Companies” by Working Mother magazine. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of being Dedicated to All Better and impact the lives of hundreds of thousands of patients and their families each year.

Basic Qualifications