Health Services Project Manager Principal Job:
Blue Cross and Blue Shield of Minnesota

Blue Cross and Blue Shield of Minnesota
Eagan Minnesota

About Blue Cross

Founded in 1933, Blue Cross and Blue Shield of Minnesota is the largest health plan in the state. We have more members, the largest network of providers and more products and services than any other plan in Minnesota. From the beginning, Blue Cross has been an innovator with a mission of making a healthy difference in people’s lives.

We understand the importance of finding a job that you truly enjoy — at a company that shares your values. We’ve made it easy to feel good about working at Blue Cross by encouraging volunteerism, valuing diversity and offering the flexibility you need to live a balanced life. We offer a suite of comprehensive medical and dental benefits as well as competitive pay, flexible work schedules and generous personal paid time off in addition to 20 hours of volunteer paid time off each year. We look forward to serving Minnesotans over the next 80 years and beyond. Join us and make a healthy difference through the work you do every day.

Description Summary

This position is responsible for design, development, implementation, and evaluation of new projects or programs, expansion or improvement of current programs.  The individual will have primary accountability for leading senior-level projects, coordinating and collaborating with staff across the enterprise to meet project objectives.  This position will work closely with leadership to provide these services and will lead cross-functional, cross-divisional teams to achieve desired outcomes within tight deadlines. 


The individual holding this position is responsible for project success through intentional leadership of assignments and mentorship of project managers in the areas of professional conduct, project management methodology, the use of project management tools, interpersonal skills, and approval processes.

This individual will maintain primary accountability for managing large, cross-functional Health Services strategic projects.  In addition, this individual will be responsible for coaching and mentoring leaders on process improvement and/or implementation or operational efficiencies.


  1. Develops and manages complex/major cross-functional planning and implements or oversees the implementation of new, expanded, or improved internal and/or external projects ensuring they comply with regulatory and accreditation requirements where appropriate. Projects often involve several partners and may require collaboration with external entities, requiring expertise in developing and maintaining strong business relationships as well as developing and implementing communication plans.

  2. Develops and continually updates program or project plans, timelines, and deliverables while coordinating multiple sub-processes to develop, expand or improve programs.

  3. Monitors progress and performance against the project plan.

  4. Drives to and delivers high quality solutions with aggressive timeframes and high-level stakeholder satisfaction.

  5. Develops and implements a communication plan and deliverables in conjunction with leadership and to support the initiative including communicating to key internal and external stakeholders.

  6. Develops appropriate standards such as work methods, data analysis which may include barrier analysis, measurement plan, performance measures, and other resources to support the project.

  7. Develops presentations highlighting findings, analysis, recommendations and action plans.

  8. Develops and maintains positive relationships with key stakeholders both internal and external entities as needed to collaborate on projects designed to meet goal objectives. Secures resources and contributions for successful completion of projects.

  9. Participate in the coaching, mentoring, and training of other project managers and/or leaders.

  10. Able to articulate improvement opportunities and advancement of strategic PMO office.  Develops repeatable framework/playbooks to improve efficiencies.

  11. Develops process maps and familiar with LEAN or Six Sigma tools and methodologies.

  12. Perform other accountabilities as assigned.


  • Bachelor’s degree in business and minimum 7 years of related experience, i.e. experience working on or leading projects in a health care setting or in a setting requiring these same skills and ability, or 11 years of related work experience in lieu of a degree.

  • Demonstrated track record of achievement with ability to identify and deliver customer expectations.

  • Excellent continuous quality improvement and/or project management skills.

  • Creative problem-solving skills, adapting approach as needed.

  • Excellent verbal, written and presentation communication skills.

  • Excellent facilitation and relationship building skills.

  • Proven ability to define problems, collect and analyze data, and transform into project-level strategies

  • Demonstrated ability to work independently and make decisions as needed. 

  • Travel may be required.

Preferred Requirements

  • Master’s degree in business or related field.

  • PMP or other project management certification.

  • Experience in the Healthcare industry.


FLSA Status


Make a difference

Thank you for your interest in Blue Cross. Be part of a company that lets you be you — and make a healthy difference in people’s lives every day

Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.

Basic Qualifications