Global Clinical Supply Packaging Supervisor:
Merck USA

Merck USA
West Point Pennsylvania
Requisition ID: CLI007033

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Merck is on a quest for cures and is committed to being the world’s premier, most research-intensive biopharmaceutical company. Today, we’re doubling down on this goal. Merck Research Laboratories is a true scientific research facility of tomorrow, and will take Merck’s leading discovery capabilities and world-class small molecule and biologics R&D expertise to create breakthrough science that radically changes the way we approach serious diseases. 


The incumbent is responsible for independently coordinating all activities associated with timely packaging, labeling and assembly of clinical materials for designated studies. 

  • Ensures all clinical supplies are processed according to GMPs and appropriate Merck safety requirements to meet exacting standards defined by the FDA and EU or other international regulatory agencies. 
  • Is fully familiar with the SAP system and skilled user of such application. Maintains inventory accuracy and full traceability of product using SAP and batch records. 
  • Assigns work to Clinical Packaging Technicians (CPT's) and monitors progress, liasing with management and the site scheduler as necessary to request extensions or elevate issues. 
  • Prepares and approves all batch record documentation in accordance with protocol requirements including worksheets/recipes and packaging guidance documents within strict timelines to allow clinical studies to start as scheduled. 
  • Ensures all processes are covered by Standard Operating Procedures. 
  • Responsible for the physical facility and good housekeeping practices within their area. 
  • Supervises automated filling lines and manual filling rooms, and can fully support CPTs from a safety awareness perspective and technical capacity. 
  • Responsible for training programs, and provides training in key area to junior personnel or coordinates training with specialist providers as appropriate. 
  • Supports creative problem solving, provides detailed analysis of issues and anticipates technical problems and obstacles as they relate to clinical supplies and participates in adjustment of logistics pertaining to drug supply. May involve liaison with other areas.

Education Minimum Requirement:

  • Associates degree in a life science, or related discipline.
  • Bachelors degree in a life science or related is preferred.

Required Experience and Skills:

  • At least 4 years experience in the pharmaceutical industry, preferably in a clinical supply related area or supervisory position. Similar industry experience for a longer duration may be applicable.

Preferred Experience and Skills: 

  • Problem solving skills, including ability to think critically in addressing issues such as investigations and complaints 
  • Interpersonal skills in verbal and written communication, ability to negotiate, resolve conflicts and engage in decision making to partner and influence 
  • Supervisory skills such as assignment of work, ability to motivate, and match personnel skills to job needs 
  • Above average proficiency in Microsoft applications (Word, Excel, PowerPoint, Access) 
  • Ability to organize and manage multiple tasks at one time and meet deadlines 
  • Familiarity with GMP requirements, quality and safety procedures, SOP execution, and right-first-time metrics tracking  

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life. 


If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].


Search Firm Representatives Please Read Carefully: 

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.


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Job: Clinical Supplies-Operations
Other Locations:
Employee Status: Regular
Travel: No
Number of Openings:
Shift (if applicable):
Hazardous Materials:
Company Trade Name: Merck
Basic Qualifications