Financial Counselor-Atrium Health CMC- FT:
Atrium Health

Atrium Health
Charlotte North Carolina

Job Req ID: 417141

Position Number: 00144727

Employment Type: Full Time

Shift: Variable/On Call

Shift Details: M-F, first shift

Standard Hours: 40.00

Department Name: Financial Counselors - Onsite

Location: Corporate Operations

Location Details:  CMC

Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit



Job Summary

Working with patients who are uninsured/underinsured to determine which agencies will provide financial assistance with the patient's hospital and medical bills. Assists the patients through the application process, and follows-up to make sure that the patient completes the application in a timely manner.


Essential Functions

Reviews medical and financial information to determine the appropriate course of action, which would result in sponsorship for the patient. Makes referral to DSS for Medicaid application and/or opens application on the patient's behalf.

Follows-up with patients by telephone and letter, or acts as the patient’s representative, to make sure all application deadlines are met. Follows-up with state agencies to make sure they have all the information/documentation necessary to complete the application and make a determination. When appropriate, represents patients at local and state appeal hearings when Medicaid application has been denied.


Physical Requirements

Works a fast-paced office environment with numerous interruptions. This position requires some travel.


Education, Experience and Certifications

Bachelors Degree or 4 years related experience required.




At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.


As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.


Posting Notes: Not Applicable

Atrium Health is an EOE/AA Employer

Basic Qualifications