Financial Counselor Senior:
Centura Health

121255-en_US
Centura Health
Denver Colorado
Healthcare
Description

Located in central Denver’s historic Washington Park residential neighborhood, associates at Porter Adventist Hospital enjoy beautiful surroundings, leading technology, outstanding leadership and easy access to everything great central Denver has to offer.   As a full-service Magnet® designated, 368-bed acute-care referral center specializing in behavioral health, cancer care, joint replacement, spinal care, advanced robotic surgery and organ transplantation, Porter Adventist Hospital treats some of the region’s most complex medical cases and surgery patients.  Our Heart and Vascular Institute is the first and only program in Colorado to receive full Heart Failure Accreditation status from the Society of Cardiovascular Patient Care. We have also received numerous awards and honors including: The Healthgrades Patient Safety Excellence Award (2014); top 50th orthopedic program ranking by U.S. News & World Report with high performing honors in eight specialties (2014); an “A” rating from the Leapfrog Group for Patient Safety (2014), as well as many others.  The Porter tradition of blending science and spirit began more than 75 years ago by Denver businessman Henry Porter with his generous donation after he experienced care at a Seventh Day Adventist Facility in CA and sought to bring that same philosophy of care to Denver. If you are ready for a career where the work you do truly transcends the walls of a hospital, we invite you to learn more at: http://www.porterhospital.org/



 



Job Description/Job Posting ID: 121255



Recruiter Contact: Mikala Ford - mikalaford@centura.org



Clinic/Department: 7341 PAH RADIATION ONCOLOGY 



Hospital: PORTER ADVENTIST HOSPITAL 



Schedule: Full Time



Shift: Days


Position Summary



This person is responsible for administering the Medicaid Presumptive Eligibility, Medical disability, long term care applications and Hospital Financial Assistance Programs. This person is responsible to act as a liaison between the patients, physician, patient clinics, accounts, and community agencies. This person is responsible for performing financial screenings on patients and making a determination based on provided information; therefore directing the patient to the appropriate financial program. Responsible for counseling patients regarding their financial obligation and collection of monies owed for medical services. They are responsible for administering and counseling insured and non-insured patients on payment plans and/or package pricing, and writing off or adjusting all accounts as deemed necessary. Interacts with executives and other leadership on approval of payment plans or settlements. Works closely with the Patient Representatives in researching and handling patient complaints related to billing.



Minimum Education Requirements




  • High school diploma or GED



Minimum Experience Requirements




  • Preferred 1 year health care experience

  • Preferred knowledge of registration and billing and credit scoring.

  • Knowledge of ICD-10 and CPT coding and medical terminology

  • Strong customer service skills.

  • Accurate computer typing skills



Position Duties (essential functions denoted with an * )




  • Screens patients for application to the Medicaid Presumptive Eligibility, Centura Charity Program or the Foundation Programs and makes determination of eligibility into these programs.*

  • Interacts with executives and other leadership on approval of payment plans or settlements.*

  • Works closely with the Patient Representatives in researching and handling patient complaints related to billing.*

  • Documentation, scanning of information.*

  • Screens patients for application to the Medicaid Presumptive Eligibility, Centura Charity Program or Foundation Programs and makes determination of eligibility into these programs.*

  • Interacts with executives and other leadership on approval of payment plans or settlements.*

  • Works closely with the Patient Representatives in researching and handling patient complaints related to billing.*

  • Collect patient portion as applicable.*

  • Maintains effective communication with physicians and staff through meetings and telephone contact to insure proper implementation of the program.*

  • Actively seeks to promote and helps to maintain a positive professional, team-oriented and service conscious environment which contributes to the goals of the department and reflects the values of the System through interactions with all others within and outside the department and Community Agencies.*



* This job description is not intended to be an exhaustive list of all duties. Employee may perform other related duties as assigned.



Physical Requirements




  • Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)


Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V. 

Basic Qualifications
Requirement