Crisis Assessment Specialist:
Centura Health

Centura Health
Lakewood Colorado

Located in central Denver’s historic Washington Park residential neighborhood, associates at Porter Adventist Hospital enjoy beautiful surroundings, leading technology, outstanding leadership and easy access to everything great central Denver has to offer.   As a full-service Magnet® designated, 368-bed acute-care referral center specializing in behavioral health, cancer care, joint replacement, spinal care, advanced robotic surgery and organ transplantation, Porter Adventist Hospital treats some of the region’s most complex medical cases and surgery patients.  Our Heart and Vascular Institute is the first and only program in Colorado to receive full Heart Failure Accreditation status from the Society of Cardiovascular Patient Care. We have also received numerous awards and honors including: The Healthgrades Patient Safety Excellence Award (2014); top 50th orthopedic program ranking by U.S. News & World Report with high performing honors in eight specialties (2014); an “A” rating from the Leapfrog Group for Patient Safety (2014), as well as many others.  The Porter tradition of blending science and spirit began more than 75 years ago by Denver businessman Henry Porter with his generous donation after he experienced care at a Seventh Day Adventist Facility in CA and sought to bring that same philosophy of care to Denver. If you are ready for a career where the work you do truly transcends the walls of a hospital, we invite you to learn more at:


Job Description/Job Posting ID: 124496

Recruiter Contact:  Gwyn Williams    [email protected]

Clinic/Department: 6102 PAH PSYCH ASSESS TEAM 


Schedule:  Full Time

Shift: Nights

Position Summary

Responsible for assessment of clients in consultation and cooperation with emergency department personnel, psychiatrists, clinicians, attending physicians and managed care representatives. Provides recommendation for disposition. The Crisis Assessment Specialist may perform the following as required: face-to-face evaluations, telephone triage evaluations, respond to and/or triage patient/family complaints, assist in management of all assessment records, perform statistical analysis, and perform billing-related activities connected with assessments.

Minimum Education Requirements

Master's degree in Counseling, Social Work, Nursing or related behavioral health field

Minimum Experience Requirements

  • Three years direct behavioral clinical experience in an inpatient, outpatient, emergency or residential treatment facility or setting

  • Competence with DSM diagnostic criteria and treatment planning

  • Demonstrates clinical and ethical professionalism, conflict resolution and critical thinking skills

  • Adequate and available transportation for response to various evaluation sites


  • Current Colorado State License in one of the following disciplines: Clinical Psychologist (PSY), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Psychiatric Clinical Nurse Specialist (RN CNS) or Psychiatric Nurse Practitioner (RN NP)

  • For St. Anthony North Hospital, St. Anthony Hospital, Penrose St. Francis, Porter Adventist Hospital, St. Mary Corwin and St. Thomas Moore only: Current Basic Life Support for Healthcare Providers (BLS) from the American Heart Association

Position Duties (essential functions denoted with an * )

  • Provides quality and timely assessment and referral services incorporating diagnostic skills and state specific regulations. *

  • Develops and offers safe and clinically appropriate disposition recommendations to psychiatrists, emergency department physicians, attending physicians within hospital, other mental health clinicians, managed care representatives and clients. *

  • May conduct after-hours crisis counseling for referred clients. *

  • Serves as primary communication liaison between clients, family members, emergency department staff, physicians, managed care representatives and behavioral healthcare personnel. *

  • Assures the continuity of patient care upon completion of the assessment by assisting in the implementation of the referral recommendation. *

  • Provides therapeutic and educational services to patients, family, staff and community. *

  • Applies knowledge of state mental health statutes criteria pertaining to involuntary holds, seclusions and restraints. *

  • Appropriately assesses suicide, violence and elopement potential. *

  • Applies required knowledge of depression, anxiety, psychosis and dementia – as well as other DMS diagnoses, symptoms, treatment and interventions. *

  • Applies knowledge of psychiatric medications and ability to evaluate response. *

  • Facilitates appropriate milieu management within the emergency departments and medical units. *

  • Responds to potentially dangerous situations with low-level interventions to avoid harm to patients and / or staff and participates in higher-level interventions, including take-downs whenever necessary. *

  • Responds to calls and customer service needs in a professional and timely manner. *

  • Meets department goals for weekly productivity according to department standards. *

  • Ability to prioritize and balance the various and at times irreconcilable interests of the patient, the insurance companies, medical staff, and the available programs and facilities. *

  • Consistently complies with all requirements of Federal and State laws, accreditation standards and ethics guiding the behavioral health profession and Centura policies and standards of care. *

  • Ability to provide on-call coverage outside of standard scheduled hours per department and/or facility policy. *

  • Clinical documentation, including treatment plans, updates, and date/time of patient interaction, is completed according to department and hospital standards. *

  • Provides timely, clear written and verbal communication to relevant providers, managed care, employers and clients’

  • family members as appropriate. *

  • Coordinates with the HBA, unit staff, emergency department personnel in continual evaluation and improvement of the assessment and referral documentation. *

  • Assists manager in developing and maintaining team records and statistics. *

  • Enhances professional growth and development through educational programs, current literature, in-service meetings and workshops to remain current with industry changes. *

  • Participates in community activities related to behavioral health.

  • Assists in training behavioral health staff and other hospital personnel. *

  • Acts as a resource for new staff members and co-workers by sharing information and providing education. *

  • Recognizes opportunities for performance improvements and initiates efforts for system improvements. *

  • Adheres to professional code of ethics and to all accreditation/regulatory requirements. *

  • Demonstrates effective time management and is proactive in prioritizing workload and meeting productivity requirements. *

  • Adapts to rapidly changing technologies, policies, regulations, census and staffing through priority setting and flexibility. *

Physical Requirements

Medium Work - exert/lift up to 50 lbs. force occasionally, and/or up to 20 lbs. frequently, and/or up to 10 lbs. constantly

Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V. 

Basic Qualifications