Credentialed Trainer - CareConnect L&D Ops:

Springfield Pennsylvania

PeaceHealth is seeking a Credentialed Trainer - CareConnect L&D Ops for a 1.0 full time equivalent Exempt position. This position will be working Day shift with shift durations of 8 Hours.

Req ID: 159460



Coordinates and delivers initial and ongoing CareConnect education for PeaceHealth caregivers based on defined compliance requirements, caregiver functional knowledge, supporting business and quality improvement, workflows and processes.  Assists in the development of training including learner resources and appropriate training modalities. Integrates the learning needs of participants into instruction process. Works with the leadership team to evaluate impact and identify strategies for improvement. 



  1. Develops and presents role-based training CareConnect content to caregivers, in support of system and department policies, procedures and practices. Incorporates adult learning principles and contemporary teaching strategies into class or online presentations and trainings.
  2. Collaborates with other Learning and Development team members to create and deliver discipline specific on-boarding learning and education pathway.
  3. Develops education plans to ensure caregivers achieve competency positively impacting PeaceHealth’s key strategies and outcomes.
  4. Assists to create measures of caregiver proficiency/competence and documentation of training including quality assurance and follow-up activities. Evaluates, revises and documents improvements to current training program. Assesses caregiver satisfaction and evaluate training effectiveness.
  5. Updates and maintains appropriate educational materials, job aids, and documentation procedures using standardized tools and templates.
  6. Completes performance analysis and assesses gaps in knowledge, skills and abilities (KSA) and provides discipline specific training solutions. Works with preceptors, super users, clinical leads, charge nurses, supervisors and managers to mentor caregivers to improve knowledge skill and abilities.
  7. Uses standard templates, tools, and processes in training delivery, competency validation and documentation.
  8. Documents attendance and/or validates proficiency and competency towards educational goals and objectives in learning management system as appropriate.
  9. Performs rounding for designated populations and assists in the resolution of issues identified by leadership or through the Cherwell Issue Tracking System.
  10. Performs other duties as assigned.


QUALIFICATIONS (required unless otherwise noted)


  • Bachelor’s Degree preferred or equivalent knowledge and skills obtained through a combination of education, training and experience.
  • Additional training and certifications in adult learning or education preferred.



  • Minimum of two years in a training or education role, healthcare-related lead, EHR support specialist, super user or preceptor role required.
  • Experience in Epic or other similar electronic medical programs preferred.
  • Experience with learning management systems preferred.



  • This position must meet Epic Systems’ required credentialing criteria within 3 months of hire.



  • Proficient in the use of MS Office applications (Outlook, Excel, Word and PowerPoint) required.
  • Excellent verbal and written communication skills.
  • Experience with adult learning principles, training delivery and classroom management
  • Experience with projection equipment and/or webinar technology.
  • Ability to travel up to 50% of the time within network and system.
  • Flexible schedule



  • Work requires fairly light physical exertion 34% to 65% of the time.
  • Ability to lift objects weighing 30 lbs. or less.              
  • Work is performed under normal working conditions with adequate lighting and ventilation.
  • Job duties frequently require intense concentration and attention to detail (34-65% of work time).


Please apply online to be considered. For full consideration of your skills and abilities, please attach a current resume with your application.


About PeaceHealth


PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon, and Alaska. PeaceHealth has approximately 16,000 caregivers, a multi-specialty medical group practice with more than 900 providers and 10 medical centers serving both urban and rural communities throughout the Northwest. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, PeaceHealth is the legacy of its founding Sisters and continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. 


We offer competitive compensation, a robust benefits package and a collaborative, Mission-driven work environment! To learn more about working at PeaceHealth and the Springfield community please visit our homepage:


Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn!


Questions? Review our Employment FAQ or email [email protected]. Please note this email does not accept resumes or applications.


Location: Springfield, Riverbend Annex (417)
Job Category:  Business, Administrative & Facilities 
Shift:  Day
Shift Length: 8 Hours
FTE: 1.0
Work Type:  Full Time
Hourly compensation starts at: $22.07, more depending on experience
Required Certifications/Licensure: 


PeaceHealth is committed to providing equal employment opportunities to all qualified job applicants and employees without regard to the following statuses: protected veteran; qualified individual with a disability; race; ethnicity; religion; gender; pregnancy; gender identity; national origin; age; genetic information; sexual orientation; or any other protected status in accordance with local, state, or federal laws.


The above information is intended to indicate the general nature and level of work performed by this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.


Posting Notes: Springfield || Business, Administrative & Facilities || Human Resources || Full Time || HUMAN RESOURCES

Basic Qualifications