Description
McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests.
McKesson Corporation is a Fortune 8 company and is one of the largest providers of healthcare supply chain management solutions, retail pharmacy, medical & pharmaceutical supplies, healthcare technology, community oncology and specialty care in the United States with revenues of $231 billion in 2020. The company was founded in 1833 by John McKesson and Charles Olcott in New York with a focus on importing and wholesaling pharmaceutical products. United by our ICARE shared principles, McKesson's 80,000 employees work together every day to make better care possible around the globe - one product, one partner, one patient at a time.
We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Apply to join our team and help shape the future of healthcare!
Position Description
The Performance Advisor will be first point of contact for pharmacies enrolling in and registering for access to online performance platforms.
Key Responsibilities
* Outbound phone consultations and sales efforts to secure on-site/virtual visits in select markets with select customers for purposes of improving pharmacy performance to improve reimbursement.
* Ability to manage multiple prospects including location mapping, scheduling, documentation, problem solving, follow up execution and monitor progress to support directors in field providing in-person, in-store, or virtual consultations
* Ability to work with other internal McKesson teams to build relationships and convey the value we bring to customers with use of data analytics and presentations
* Handles inbound phone calls from existing members to provide consultative support, give direction and actionable feedback, and address performance needs
* Responds to incoming emails to research and resolve issues and answer questions regarding performance. Follows-up with customers as needed
Minimum Requirements
Degree or equivalent and typically requires 2+ years of relevant operations or business process experience
Critical Skills
* Experience in customer relationships, account management, and implementing solutions for customers
* Ability to work independently under minimum supervision with excellent task/time management skills
* Intermediate skills with Microsoft Office Products (MS Word, MS PowerPoint, MS Excel)
* Excellent communication skills, both written and verbal, with all levels of an organization
* Good business acumen
* Strong problem solving and decision-making skills
Additional Skills & Knowledge
* Experience with Tableau data visualization software preferred
* Healthcare experience - Pharmacy operation (pharmacy technician) and/or managed care experience/knowledge preferred
* Analytical mindset
* Organizational Skills
* Strategic Thinking
* Process Improvement
* Time Management
Education
4-year degree in Business, Healthcare, Customer Service or equivalent experience
Working Conditions
General Office demands
Must be authorized to work in the US. Sponsorship is not available for this position.
We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Apply to join our team and help shape the future of healthcare!
McKesson is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to . Resumes or CVs submitted to this email box will not be accepted.
Current employees must apply through the internal career site.
Join us at McKesson!
