At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Would you like to work for a rapidly growing international healthcare company? Do you consider you have the right experience for a Credit & Collection Support Specialist role considering that this role is target-driven, and requires the ability to work independently, with initiative, self-motivation, discipline and high standard of work ethic? If yes, then apply today and enter the recruitment process right away!

Join Medtronic where we appreciate your talent, experience and passion for your work. You can count on professional and personal development, exciting challenges and a dynamic environment. In return, we will provide you with world-class training and the opportunity to work in a varied and challenging role. You will be empowered to shape your own career. We support your growth with the mentorship, and guidance you need to own your future success. For this role, you will be expected to be located in Cairo, Egypt.

Responsibilities may include the following and other duties may be assigned:

Interaction with Customers and internal stakeholders as it relates to collections, order release, setting of credit limits and dispute resolution
Responsible for all Saudi & Gulf countries collections activities on the assigned portfolios. Activities include minimizing balances on customers’ accounts, proper account reconciliation, timely escalation/resolution of disputes and collection issues through leverage of professional relationships with internal and external customers
Preparing all delegations needed for the collection agency to be able to proceed with the collection activities
Ensure unallocated cash is regularly followed up and queries are timely actioned
Providing accurate and informed responses to customers (internal & external) queries through correspondence and telephone contact
Reviewing new customer creation forms, adding the necessary credit data and connect with the responsible team to ensure timely creation of new customers
Preparing reports to aid management and perform account and customer reconciliations as necessary.

Required Knowledge and Experience:

Bachelor's degree in accounting, finance or business administration
2+ years of experience with cash operations, reconciliation and credit collection; preferably within healthcare sector
Excellent oral, written, and presentation skills in English with the ability to deal tactfully, confidently, and ethically with both internal and external customers
Great computer skills including Microsoft Office programs
Ability to follow procedures and guidelines to successfully maintain a standard required
Previous experience with SAP and FSCM is an advantage.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

EGT Medtronic Egypt LLC

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Credit & Collection Support Specialist