Clinical Nurse Navigator I - HHC ISC Cancer Administration:
Hoag Memorial Hospital Presbyterian

Hoag Memorial Hospital Presbyterian
Irvine California
The Clinical Nurse Navigator I is a Registered Nurse responsible for the coordination of care across the continuum for patients with complex, integration sensitive diagnoses. The Navigator may coordinate care from the time of the diagnosis through end of life. The Navigator educates patient and family/significant other on the hospital experience including preadmission and post-discharge planning; implements, coordinates, monitors and evaluates care options, services, and resources. Links patient/family to appropriate resources as needed. 


Essential Functions:


Clinical Coordination of Patient Care

  • Improves patient access to care by navigating through identified barriers.
  • Enhances patient experience through coordination of care across the continuum (MD office to acute experience to chronic care management and survivorship follow up).
  • Links patient to appropriate settings or services to promote speed and efficacy of care, e.g., improve the timeliness of diagnostic tests.
  • Assesses psychosocial needs, including emotional and situational support of the patient/family, and appropriately coordinates resources to manage.
  • Actively participates in consensus planning with the interdisciplinary care management team to assist in formulating the plan of care and providing information for an informed decision.
  • Under the direction of the physician/team, uses evidence-based best practices in the development of pathways, protocols and quality metrics for use in the clinical delivery of care and the education of staff. 
  • Under the direction of the physician/health care provider (HCP), implements a chronic care management care plan to assure the optimal quality of life outcomes.


Patient Education

  • Assists patient/family in understanding their diagnosis, treatment options, and resources available.
  • Assist with the designs and of educational programs and tools for patients, families, and groups.
  • In collaboration with HCP, improves prevention and early detection efforts by participating in community education forums and screenings.


Staff Education

  • Assist with the education of staff members utilizing standardized protocols in consensus with national guidelines.
  • Collaborates with the multidisciplinary team to provide education to family/caregivers to enhance the patient experience and to promote optimal outcomes.



  • Assist the health care team in quality metrics, by gathering data.
  • Assist along with the health care team in tracking data, outcomes and supporting strategic and performance improvement activities.
  • Actively participates in clinical trials by assisting the clinical research team to identify patients who meet clinical trials criteria.


Community & Physician Outreach

  • Manages transitions in patient care through effective coordination and communication with HCP and their office staff.
  • Leads support groups and monitors outcomes, e.g., patient satisfaction, patient compliance with treatment regimen and loyalty.
  • Educates referring HCP and facilities on available services
  • Performs other duties as assigned.


Job Requirements:

  • Active, Current CA RN License
  • Minimum of 5 years in nursing
  • Minimum of 3 years in the area of specialty
  • Demonstrates effective communication, interpersonal skills, organizational ability, time management, knowledge of proper body mechanics, safety measures and infection control, ability to follow instructions, complies with regulatory guidelines and rules, positive, can-do, pro-active attitude 
  • Current experience in the cancer arena or hospital-based care
  • Familiar with community resources and hospital processes, structure and function
  • Strong knowledge of body systems and physiology
  • Detail oriented, strong documentation skills, clinically astute
  • Comfortable with technology and innovation


Job Preferences:

  • Prior Oncology navigator experience
  • Must have critical thinking skills, be able to problem solve independently, work well in a team environment Strong written and verbal communication skills
  • Competent in Microsoft Office
  • Keyboard a minimum of 45 WPM
  • Current use or recent past use of an electronic charting method/EMR
  • Prior experience as a case manager, navigator or health educator
  • Active Oncology Nursing Certification in area of specialty
Basic Qualifications