Case Manager/Exempt Full Time Days (University) Job:
Methodist Le Bonheur Healthcare

Methodist Le Bonheur Healthcare
Memphis Tennessee


Associate_Adaptable to Change

Associate_Attention to Detail



Associate_Job Specific Knowledge



Associate_Technical Skills


The Case Manager is responsible for coordination of care and service delivery for an assigned group of patients and promoting inter-dependent communication and collaboration with the patient, caregiver, physician and other members of the health care management team.  The Case Manager will assess, implement, coordinate, monitor and evaluate available services and resources to promote quality, cost effective outcomes appropriate to patient’s needs and resources. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. 



Education/Formal Training

Work Experience





A Bachelor’s degree or higher in Nursing from an accredited program. 







Minimum of three years clinical experience, with acute care experience.At least one year of acceptable Utilization/Case Management, Quality Management or Home Care Coordination experience





An Associate’s degree in Nursing with at least three (3) years’ Case Management experience AND sign a written agreement to enroll in an accredited nursing program to complete a BSN or MSN within two (2) years of hire date.





  • Demonstrated oral and written communication skills required.
  • Demonstrated ability to develop and maintain working relationships with physicians and work collaboratively with health professionals at all levels to achieve established goals.
  • Demonstrated excellent facilitation skills.
  • Ability to plan and schedule tasks and to maintain control of own work flow.
  • General computer skills required, advanced computer skills preferred.
  • Ability to use initiative in decision-making; independent judgment and critical thinking skills.

Key Job Responsibilities

  • Regular contact with patients, their families, community agencies, insurers; periodic contact with regulatory agencies.
  • Regular contact with associates, executives, physicians, and management staff.

Physical Requirements

  • The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  • Must have good balance and coordination.
  • The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
  • The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  • Frequent non-invasive patient contact
  • The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
  • This role may be scheduled for weekend and holiday rotations as required by the department.

Basic Qualifications