Business Relations Mgmt Director for Labor Sector Job:
Blue Cross and Blue Shield of Minnesota

20081-en_US
Blue Cross and Blue Shield of Minnesota
Eagan Minnesota
Healthcare
Description

For more than 80 years, Blue Cross and Blue Shield of Minnesota has been passionate about improving health. We provide quality, cost-effective health plans and innovative programs that make a healthy difference in people’s lives. Blue Cross is the largest health plan based in Minnesota, covering nearly 3 million members in the state and across the country. We strive to help all Minnesotans overcome the barriers to good health.



 



We offer our employees a comprehensive benefits, compensation and total rewards package to keep you and your family healthy and to secure your financial future. Our Employee Resource Groups help us advance health equity while promoting a diverse and inclusive work environment. Join us and make a healthy difference in people’s lives through the work you do every day. Together, we'll make Minnesota a better place to live — and a healthier one.


Description Summary

The Business Relatons Management Director for Labor Sector serves as a liaison between Minnesota Blue Cross, the labor unions and associated organizations.  The position builds relationships with union leadership across the Minnesota Blue Cross service area.  The position provides service and support to the Public Sector, Organized Labor & Taft Hartley and Commercial group sales team for current customers, and canvasses for new opportunities.  



This position is also accountable to establish and maintain effective lines of communication and build effective working relationships with key union leadership that purchase and/or influence the purchase of group health insurance, which will enhance our ability to penetrate, retain and upgrade groups within our markets.  Attendance at key Labor Union events and ongoing support and engagement of regulatory and policy efforts will also be part of the key contribution metrics. 


Accountabilities


  1. Represent Minnesota Blue Cross to labor organizations and management (employers), and the BCBSA NLO, at the international, state and local levels to strategically position Blue Cross in the collective bargaining process and as labor’s preferred resource and carrier of choice.

  2. Makes contacts to help support new business or retention of current business with labor officials, trustees, administrators, consultants and lobbyist  to Health and Welfare Funds

  3. Provide consultation related to complex plan designs, the nuances of self-funded arrangements, basic underwriting methodology including explanation of renewals, add on services (case management, disease management, lifestyle management), ancillary products, ERISA requirements, and issues relevant to retiree coverage.

  4. Maintains integrity of union/management discussion through confidential handling of information pertaining to contract/negotiation issues, etc.

  5. Design and deliver effective presentations which convey the Blue Cross value proposition and address the needs of the customer. May include developing and facilitating various council and labor relations meetings and seminars.

  6. Establish and maintain effective communication and working relationships with top level leadership of major unions and their staffs that purchase and/or influence the purchase of group health care insurance. Establish self as a resource on group health insurance, which will encourage union leaders to seek advice and counsel.

  7. Assess changes and trends with union leaders and keep management advised of potential problems and opportunities.

  8. Testifies at hearings concerning contract or grievance arbitration by participating as a technical expert to explain health care benefit proposals when required.

  9. Other duties as assigned.


Requirements

Accepting this director level position at BCBSMN requires signing an Agreement Regarding Non-Disclosure of Confidential Information and Non-Competition as a condition of employment.




  • Bachelor’s Degree and 5 years of direct and applicable Labor markets work experience or 9 years of labor markets experience in lieu of degree.

  • Knowledge of Labor/Management relations from experience or courses such as, History of Labor, Basic Labor Law, Labor Management Negotiations, and Collective Bargaining.

  • Knowledge of Minnesota BlueCross contracts, benefits, and their applicability to varying types of current/potential customers.

  • Ability to communicate verbally and in writing to a range of audiences concerning product line costs, availability and applicability to a particular customer’s environment.

  • Ability to apply sales skills and principles.

  • Overnight travel as needed.

  • Required Licenses:  Driver’s License and Life and Health Insurance license within 90 days of hire


Preferred Requirements

•   Familiar with Minnesota Blue Cross, ancillary companies, benefits enrollment, financial/underwriting policies, claims processing and billing operations preferred.


FLSA Status

Exempt


Blue Cross Blue Shield of Minnesota is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.



 



Make a difference



Thank you for your interest in Blue Cross. Be part of a company that lets you be you — and make a healthy difference in people’s lives every day



Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.



Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association

Basic Qualifications
Requirement