Business Office Manager, Senior Services, Presence McAuley Manor, Aurora, IL:
Presence Health

Presence Health
Aurora Colorado

Requisition ID: 47331

Location: PLC McAuley Manor

Location Address:
400 West Sullivan Road, Aurora, IL  60506 United States (US)


Daily Hours: 8
Standard Hours: 40
Employment Status: Full-time 
Employment Type: Regular 
Shift: Day



The Business Office Manager – Presence Senior Services (PSS) is responsible for the business office functions to ensure cost effectiveness and resident and family satisfaction.



  • Coordinates accounts receivable for private pay residents, Medicare beneficiaries, and Medicaid recipients and accounts payable.
  • Inputs all supply, therapy, diagnostics, nutritional, bed holds ancillary, levels of care, entrance fee charges monthly. Enters other charges as indicated.
  • Organizes collection process per Resident Past Due list to assure timely receipt of past due balances. Prepares monthly report on progress with past due balances.
  • Serves as a resource for families and residents regarding problematic accounts. Thoroughly audits resident accounts when necessary, providing supporting documentation to families to assist them in interpreting and understanding their account.
  • Keeps Administrator informed of significant past due balances and required follow up.
  • Assists Administrator with annual budget preparation, as needed.
  • Prints various financial reports as requested.
  • Collaborates with Director of Admissions to ensure insurance information is provided upon admission for purpose of accurate and timely billing.
  • Helps with paperwork for residents changing financial aid status. Manages Medicaid enrollment with Director of Social Services and resident representative to ensure timely enrollment.
  • Controls resident trust accounts. Maintains all records for resident accounts and generates statements for representative and resident. Coordinates all withdrawals and deposits.
  • Serves as facility liaison with billing and Pharmacy to assure that facility provides thorough and accurate billing information in a timely manner.
  • Partners with long term care insurance companies. Submits necessary paperwork to long term care insurance companies to assure that residents receive benefit.
  • Cross-trains in payroll and provides support in this area as needed.
  • Ensures that strict confidentiality is maintained at all times.



Education and/or Experience                                                              

  • High School diploma or equivalent is required.
  • Previous experience in office work is required.


Computer Skills                                                          

Proficiency in Outlook, Microsoft Office, Deptiv and SharePoint is required.


Business Unit: PLC Senior Services


EOE of Minorities/Females/Vets/Disability

Basic Qualifications