Assoc II Pat Fin Svcs Collections:

Philadelphia Pennsylvania

Location: LOC_1300_MKT-Wanamaker Building 

Req ID: 96314

Shift: Days

Employment Status: Regular - Full Time 

Job Summary

Under general supervision, resolves more complex patient accounts

Job Responsibilities

  • Insurance Claims Follow Up - reviews more complex system work queues, insurance contracts, and other reports to identify third-party (insurance) accounts receivable balances and collect expected amounts due. 
  • Meets production and quality requirements
  • Provides excellent customer service
  • Completes annual mandatory educational requirements
  • Other duties as assigned

Required Licenses, Certifications, Registrations

Required Education and Experience

Required Education: High School Diploma/GED


Required Experience: Three (3) years of experience in Healthcare Collections

Preferred Education, Experience & Cert/Lic

Preferred Experience: Four (4) or more years of experience in Healthcare Collections

Additional Technical Requirements

  • Excellent attention to detail, organized and computer skills, professionalism.
  • Good working knowledge of third party insurance and public assistance programs.

All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.

Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products.

Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

VEVRAA Federal Contractor/Seeking priority referrals for protected veterans.  Please contact our hiring official with any referrals or questions.

CHOP Careers Contact 

Talent Acquisition

2716 South Street, 6th Floor

Philadelphia, PA 19146